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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This document establishes Redfin's data collection, use, and disclosure practices for users accessing the real estate platform's services, including home search, agent services, and related tools. Redfin collects personal data including browsing activity, geolocation, phone numbers, financial documents, device identifiers, and call recordings, and discloses portions of this data to real estate partners and third-party advertising platforms. The policy authorizes users in California and other covered states to submit requests to access, delete, or opt out of data sale or sharing through Redfin's privacy settings or by contacting privacy@redfin.com.
This document is Redfin's Privacy Policy, effective January 1, 2020 and updated November 13, 2025, governing the collection, use, and sharing of Personal Information across Redfin.com, Redfin.ca, the Redfin mobile applications, and affiliated sites including Walkscore, with the policy stating that use of the Services constitutes acknowledgment that Personal Information will be handled as described. The policy asserts broad collection rights spanning automatically collected technical data (IP address, device ID, geolocation, browsing behavior), account registration data, financial information including loan pre-approval documentation, call recordings, SMS communications, and third-party social media data, with the terms authorizing use of this information for service delivery, targeted advertising on third-party platforms, and sharing with affiliates, service providers, real estate partners, and marketing partners. The policy's authorization to share Personal Information with real estate partners and third-party advertising platforms for tailored content delivery, combined with the statement that public interactive feature content is not subject to the policy's privacy protections, represents operationally significant scope; the policy asserts de-identified data falls outside its protections, though applicable law in some jurisdictions may limit how broadly 're-identification risk' is assessed. The policy engages the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) through a dedicated Section 8 providing California-specific rights including opt-out of data sale and sharing, and references additional U.S. state privacy frameworks in Section 9; Canadian users are addressed through Redfin Unlimited Liability Company, engaging Canadian federal and provincial privacy law. Compliance teams should note that the policy's cross-referencing of the Terms of Use for dispute resolution, damage limitations, and privacy disputes creates interdependency between documents that may affect consumer rights assessments under applicable state and federal consumer protection frameworks.
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