Redfin Terms of Use

Redfin's Terms of Use (updated September 29, 2025) govern use of all websites, mobile applications, and services operated by Redfin Corporation and its affiliates, including Redfin Unlimited Liability Company for Canadian users, and establish a binding legal framework for all interactions between users and any Redfin Company. The agreement states that continued use constitutes acceptance; the terms authorize binding individual arbitration for dispute resolution with a class action waiver, assert a broad intellectual property license over user-submitted content (excluding PII), assign all feedback rights to Redfin, and permit Redfin to terminate service access in its sole discretion. Notable provisions include the perpetual, irrevocable, royalty-free assignment of all feedback and a broadly scoped content license permitting Redfin to promote and market user-submitted content; the arbitration clause includes a 30-day opt-out window, and the agreement notes arbitration applies 'where permitted by applicable law,' acknowledging jurisdictional constraints on enforceability. The document engages consumer protection frameworks including the FTC Act, CCPA and other state privacy laws referenced by incorporation to a separate Privacy Notice, and potentially state real estate regulatory requirements given Redfin's licensed brokerage status; compliance obligations vary significantly by jurisdiction, particularly for California residents and Canadian users. The incorporation by reference of multiple Services Addenda means the full contractual scope is not contained in this document alone, creating a material due diligence consideration for institutional review teams.