Redfin Terms of Use

Redfin's Terms govern how you can use their Services, and by continuing to use them you agree to any updates Redfin posts. If you have a dispute with Redfin, you generally must resolve it through individual arbitration rather than in court, and you cannot join a class action — though you can opt out of arbitration within 30 days of first agreeing. Redfin can cut off your access at any time in its discretion and offers its Services without any warranties.

Redfin's Terms of Use establish the conditions under which users may access and use the Services, requiring users to be at least the age of majority and prohibiting automated access without prior express written permission. The Agreement is provided on an 'as is' and 'as available' basis with no express or implied warranties, and Redfin excludes liability for indirect, consequential, special, incidental, and punitive damages. Redfin retains sole discretion to update the Agreement at any time and to revoke, terminate, or block user access in its discretion, with continued use constituting acceptance of any updated terms. Disputes are subject to a mandatory sixty-day informal negotiation period, followed by binding individual arbitration with a class action waiver, subject to a thirty-day opt-out window available upon first agreeing to the Agreement. Users bear a broad indemnification obligation covering all claims and expenses, including reasonable attorneys' fees, arising from specified conduct.

Using Redfin's Services means you accept the Terms as updated, give up the ability to sue in court or join a class action under the standard terms, and take on responsibility for indemnifying Redfin against claims arising from your conduct. Redfin's Services come with no warranties and its liability for damages beyond direct out-of-pocket harm is excluded. If you want to preserve the right to litigate claims in court, you must send Redfin a personally signed written notice opting out of arbitration within 30 days of first agreeing to the Agreement.