Redfin Terms of Use

This document governs user access to and use of Redfin Corporation's websites, mobile applications, and associated real estate services, establishing a contractual agreement that incorporates these Terms of Use alongside service-specific addenda and a Privacy Notice. The agreement states that users grant Redfin a worldwide, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, distribute, and publicly display user-submitted content, and separately assigns to Redfin all right, title, and interest in any feedback submitted; the terms also authorize Redfin to communicate with users via contact information on file and permit content sharing with affiliates, service providers, and subcontractors. The mandatory arbitration clause and class action waiver are prominently disclosed in all-caps at the document's outset, applying where permitted by applicable law, with an opt-out mechanism referenced in Section 2.13.9; the feedback assignment provision grants Redfin perpetual, irrevocable, worldwide rights including sublicensing, which is operationally broader than a standard license grant and may warrant review under applicable consumer protection frameworks. The document engages the FTC Act regarding unfair or deceptive practices, CCPA and similar state privacy statutes given explicit California resident disclosures referenced in the Privacy Notice, and COPPA given the explicit prohibition on use by children under 13; the arbitration clause may also interact with state consumer protection statutes that limit predispute arbitration agreements, with enforceability depending on jurisdiction.