Redfin's services are for adults only; users under 13 are explicitly prohibited, and users under the age of majority in their location are also excluded.
This analysis describes what Redfin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The explicit exclusion of users under 13 engages COPPA compliance obligations, and the age-of-majority requirement may vary by state or province, creating variable access thresholds across jurisdictions.
If you are under 18 (or the applicable age of majority in your location), you are not authorized to use Redfin's platform, and parents should be aware that children under 13 are explicitly prohibited.
How other platforms handle this
Our Services are not directed to children under 13. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at privacy@medium.com.
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information without your cons...
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available...
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"To access and use the Services, you must be at least the age of majority in the state, province, or territory where you live or at least 18 years of age. If you are under the age of 13, you may not use the Services and you should not be visiting the Sites or using the Services.— Excerpt from Redfin's Redfin Terms of Use
REGULATORY LANDSCAPE: The explicit prohibition on users under 13 engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13. The age-of-majority standard creates a variable access threshold: in most US states this is 18, but in some jurisdictions (e.g., Nebraska, Alabama) it is 19. The two-tier standard (absolute bar under 13, age-of-majority bar for others) is a standard COPPA-compliant approach. GOVERNANCE EXPOSURE: Low for standard operational purposes. COPPA compliance is a standing obligation for platforms accessible to US minors. The age-of-majority variability creates a minor operational complexity but is not unusual in multi-jurisdictional consumer agreements. JURISDICTION FLAGS: Canadian users face provincial age-of-majority standards that differ from US standards (19 in British Columbia, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, and Yukon; 18 elsewhere). The agreement acknowledges this variability by referencing state, province, or territory. CONTRACT AND VENDOR IMPLICATIONS: Redfin's platform does not appear to be directed at minors, which reduces COPPA compliance risk. However, the absence of an affirmative age-verification mechanism means compliance relies on user self-declaration, which is a standard but imperfect approach. COMPLIANCE CONSIDERATIONS: Compliance teams should confirm that Redfin's registration and onboarding flows do not collect data from users who indicate they are under 13, and that any such data, if inadvertently collected, is promptly deleted. The FTC's expanded COPPA guidance should be reviewed to confirm the platform's practices remain current.
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The explicit exclusion of users under 13 engages COPPA compliance obligations, and the age-of-majority requirement may vary by state or province, creating variable access thresholds across jurisdictions.
If you are under 18 (or the applicable age of majority in your location), you are not authorized to use Redfin's platform, and parents should be aware that children under 13 are explicitly prohibited.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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