OpenAI · OpenAI Privacy Policy

AI Model Training on Conversation Data (Default Opt-In)

High severity
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What it is

OpenAI uses your chat conversations to train its AI by default. You have to actively go into your settings and turn this off yourself.

Consumer impact (what this means for users)

Your chat conversations, including potentially sensitive personal information, are used by default to train OpenAI's AI models unless you manually opt out via account settings, placing the burden of privacy protection on the user rather than the company.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Log into ChatGPT, click your profile icon, go to Settings, select Data Controls, and toggle off 'Improve the model for everyone' to opt out of conversation data being used for AI training.

Cross-platform context

See how other platforms handle AI Model Training on Conversation Data (Default Opt-In) and similar clauses.

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Why it matters (compliance & risk perspective)

This means sensitive information you share with ChatGPT — including health details, financial concerns, or personal problems — could be used to train AI systems and potentially seen by OpenAI employees who review training data.

View original clause language
We use Personal Information to train, evaluate, and improve our models and Services, including to train models used to provide our Services. We may use your Content to improve model accuracy, safety, and capabilities. You can opt out of having your Content used to train our models by visiting your account settings.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates CCPA/CPRA Cal. Civ. Code §1798.121 (right to limit use of sensitive personal information), §1798.120 (right to opt-out of sale/sharing); FTC Act Section 5 (15 U.S.C. §45) regarding adequacy of consumer disclosure; state comprehensive privacy laws (Virginia VCDPA §59.1-578, Colorado CPA §6-1-1306) regarding consent for secondary use of personal data; and potentially HIPAA 45 CFR §164.502 if any health information is inadvertently disclosed in chat. The California Privacy Protection Agency and FTC are primary enforcement authorities. (2)

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Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices under Section 5 of the FTC Act, including default opt-in schemes for secondary use of personal data without adequate consumer disclosure.
    File a complaint →
  • State AG
    California, Virginia, Colorado, Connecticut, and Texas AGs enforce state comprehensive privacy laws that regulate secondary use of personal data and require meaningful opt-out mechanisms.
    File a complaint →

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
March 24, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003156
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
SHA-256
8d0fc75b2591d6a033bfeb50a1e7b57bb62cb682a52fcbbd714621617a7525af
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-003156
Captured: 2026-04-27 09:30:04 UTC | SHA-256: 8d0fc75b2591d6a0…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/ai-model-training-on-conversation-data-default-opt-in/
Accessed: April 29, 2026
Classification
Severity
High
Categories

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