OpenAI · OpenAI Privacy Policy

Children's Privacy and Age Restriction

High severity
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What it is

OpenAI prohibits children under 13 from using its services and requires parental consent for users aged 13-17, but relies on users self-reporting their age rather than technical age verification.

Consumer impact (what this means for users)

Children under 13 are prohibited from using ChatGPT, and teens aged 13-17 require parental consent, but OpenAI appears to rely on self-reported age data rather than technical verification, meaning minors who misrepresent their age may have their conversation data collected without proper consent protections.

Cross-platform context

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Why it matters (compliance & risk perspective)

Without robust age verification mechanisms, minors may be exposed to AI-generated content and their personal data — including conversation content — may be collected without legally required parental consent, creating liability under COPPA.

View original clause language
Our Services are not directed at children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe we have collected Personal Information from a child under 13, please contact us at privacy@openai.com. Users between the ages of 13 and 18 may use our Services only with the consent of a parent or guardian.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: This provision implicates COPPA (15 U.S.C. §6501 et seq.) and its implementing rule (16 CFR Part 312), which requires verifiable parental consent before collecting personal information from children under 13; CCPA/CPRA Cal. Civ. Code §1798.120 which provides enhanced protections for minors under 16; and California AB 2273 (Age-Appropriate Design Code) which requires privacy-by-default for services likely accessed by minors. The FTC is the primary COPPA enforcement authority with civil penalty authority up to $51,744 per violation per day. (2)

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Applicable agencies

  • FTC
    The FTC is the primary enforcement authority for COPPA (16 CFR Part 312), which governs collection of personal information from children under 13, and can impose civil penalties up to $51,744 per violation per day.
    File a complaint →
  • Doe
    If OpenAI products are used in educational settings and student education records are processed, FERPA compliance is required and the Department of Education has oversight jurisdiction.
    File a complaint →

Provision details

Document information
Document
OpenAI Privacy Policy
Entity
OpenAI
Document last updated
March 24, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003160
Document ID
CA-D-00010
Evidence Provenance
Source URL
Wayback Machine
SHA-256
8d0fc75b2591d6a033bfeb50a1e7b57bb62cb682a52fcbbd714621617a7525af
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: OpenAI | Document: OpenAI Privacy Policy | Record: CA-P-003160
Captured: 2026-04-27 09:30:04 UTC | SHA-256: 8d0fc75b2591d6a0…
URL: https://conductatlas.com/platform/openai/openai-privacy-policy/childrens-privacy-and-age-restriction/
Accessed: April 29, 2026
Classification
Severity
High
Categories

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