OpenAI shares your personal data with a wide range of outside companies for services like payments and marketing, and will hand over your data to government authorities when legally required.
This analysis describes what OpenAI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operational framework for data sharing across OpenAI's service delivery infrastructure and specifies conditions under which Personal Information may be disclosed to external parties and government entities. The clause delineates the categories of third parties with authorized access and the legal grounds for compelled disclosure.
The updated policy removes language describing how OpenAI uses advertiser and data partner information to personalize ads and measure ad effectiveness. The policy also removes the specific mechanism Free and Go users previously had to control ad personalization through account settings. In exchange, the policy adds explicit authorization for OpenAI to identify which of a user's contacts use OpenAI services and to monitor all content submitted on the platform for fraud and misuse detection. The authorization to monitor content and identify contacts now appears in the main policy purposes section rather than in supplementary documentation. You can review the Korea Addendum if you are located in South Korea to understand region-specific privacy rules.
View change record →The updated policy removes language that previously described ad personalization controls available to Free and Go users through account settings, though the policy continues to authorize OpenAI to personalize ads and measure their effectiveness for these user tiers. Previously, the policy explicitly stated that 'For Free and Go users, you can use the advertising controls in your account settings to control what data we use to personalize the ads we show you on our Services.' This language is no longer present in the updated version. The policy still lists ad personalization as an authorized use of personal data for Free and Go users, but no longer explicitly describes how users can access controls to manage this practice. You should verify whether advertising controls remain functional in your OpenAI account settings, as the policy no longer explicitly references them.
View change record →The updated policy removes specific language stating that OpenAI receives advertiser data to personalize ads shown to Free and Go users. It also removes reference to account-level advertising controls previously described in account settings. These removals are replaced with broader language authorizing OpenAI to promote products through direct marketing and third-party properties, subject to choices and controls, but the terms no longer explicitly describe what advertiser data is collected, from whom, or how to manage it at the account level. The policy now requires users to follow a 'learn more' link to understand ad personalization controls, rather than documenting those controls directly in the privacy policy.
View change record →Your personal data is shared with third-party service providers for marketing, analytics, payment processing, and other purposes, and may be disclosed to law enforcement or national security agencies without your knowledge or consent upon receipt of valid legal process.
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"We may share your Personal Information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also disclose your Personal Information to comply with applicable law or a valid legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.— Excerpt from OpenAI's OpenAI Privacy Policy
(1) REGULATORY FRAMEWORK: This provision implicates CCPA/CPRA §§1798.110, 1798.115 (disclosure of categories of third-party recipients); FTC Act Section 5 for adequate disclosure of data sharing; Electronic Communications Privacy Act (ECPA, 18 U.S.C. §2701 et seq.) and the Stored Communications Act (18 U.S.C. §2703) governing government access to stored communications; National Security Letter authority (18 U.S.C. §2709); and the Foreign Intelligence Surveillance Act (FISA, 50 U.S.C. §1801) for national security data requests. The FTC, DOJ, and relevant state AGs have enforcement jurisdiction. (2)
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This provision establishes the operational framework for data sharing across OpenAI's service delivery infrastructure and specifies conditions under which Personal Information may be disclosed to external parties and government entities. The clause delineates the categories of third parties with authorized access and the legal grounds for compelled disclosure.
Your personal data is shared with third-party service providers for marketing, analytics, payment processing, and other purposes, and may be disclosed to law enforcement or national security agencies without your knowledge or consent upon receipt of valid legal process.
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