Provision record
Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

90-day window to dispute billing errors

Common · 219 of 343 platforms
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This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Smartsheet

Smartsheet reserves the right to correct any billing errors or mistakes that Smartsheet identifies in an invoice or after a payment is received.

OpenAI

If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method.

Anyscale

Customer is responsible for all sales, use, ad valorem and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any federal, state, multinational or local governmental regulatory authority...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we make an error on your bill, you must tell us within 90 days after the error first appears on your bill...If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error

Excerpt from Microsoft Copilot's Terms of Service

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Date stated by the document
Sept. 30, 2026
As printed in Microsoft Copilot’s text (version CA-V-007226), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-007226, captured Sept. 30, 2026
Record ID
CA-P-017952
Document ID
CA-D-000017
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007226)
02249ffed8a960ffeaf7d1a9b4a086865a127592d4ef106e03d12480760c96ac
Analysis generated
April 27, 2026 09:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007226, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-017952
Version: CA-V-007226
Captured: 2026-09-30 00:55:45 UTC
SHA-256: 02249ffed8a960ff…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/provision/CA-P-017952/90-day-window-to-dispute-billing-errors/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Microsoft Copilot's 90-day window to dispute billing errors clause do?

The clause states: “If we make an error on your bill, you must tell us within 90 days after the error first appears on your bill...If you do not tell us within that time, you release us from all liability and claims of loss resulting from the error”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.