This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Designating this as the user's exclusive remedy and capping direct damages at one month's fee or $10.00 substantially limits the financial recovery available for any covered loss or breach.
The reader's maximum recoverable amount for any covered loss or breach is the Services fee paid for that month, or $10.00 if the Services were free, and this is the only remedy available.
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"your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).— Excerpt from Microsoft Copilot's Microsoft Copilot Terms of Service
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Designating this as the user's exclusive remedy and capping direct damages at one month's fee or $10.00 substantially limits the financial recovery available for any covered loss or breach.
The reader's maximum recoverable amount for any covered loss or breach is the Services fee paid for that month, or $10.00 if the Services were free, and this is the only remedy available.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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