Provision record
Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

Direct damages cap at one month service fee or ten dollars

High severity High confidence Explicit document language Common · 286 of 352 platforms

Key Facts · in the document’s own words

What does Microsoft Copilot limit the user's exclusive remedy for covered losses or breaches to?
“If you have any basis for recovering damages (including breach of these Terms), you agree that your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).”
Version CA-V-007226, captured Sept. 30, 2026 · live source ↗
Our reading, not the document’s words
Microsoft Copilot limits the user's exclusive remedy for covered losses or breaches to recovery of direct damages up to the amount of the Services fee for the month in which the loss or breach occurred, or up to $10.00 if the Services are free.
Stay ahead of the changes
Track Microsoft Copilot and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Designating this as the user's exclusive remedy and capping direct damages at one month's fee or $10.00 substantially limits the financial recovery available for any covered loss or breach.

Consumer impact (what this means for users)

The reader's maximum recoverable amount for any covered loss or breach is the Services fee paid for that month, or $10.00 if the Services were free, and this is the only remedy available.

How other platforms handle this

DoorDash Medium

THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO LIABILITY OF DOORDASH FOR (Y) DEATH OR PERSONAL INJURY CAUSED BY DOORDASH'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (Z) ANY INJURY CAUSED BY DOORDASH'S FRAUD OR FRAUDULENT MISREPRESENTATION.

Revolut Medium

we can't promise that this will always be the case or that the services will be without faults. We also rely on some third parties to provide services to you, which can sometimes disrupt our services.

ActiveCampaign Medium

You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have any basis for recovering damages (including breach of these Terms), you agree that your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).

Excerpt from Microsoft Copilot's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Date stated by the document
Sept. 30, 2026
As printed in Microsoft Copilot’s text (version CA-V-007226), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-007226, captured Sept. 30, 2026
Record ID
CA-P-017987
Document ID
CA-D-000017
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007226)
02249ffed8a960ffeaf7d1a9b4a086865a127592d4ef106e03d12480760c96ac
Analysis generated
April 27, 2026 09:50 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007226 (checked Oct. 6, 2026)
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-017987
Version: CA-V-007226
Captured: 2026-09-30 00:55:45 UTC
SHA-256: 02249ffed8a960ff…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/provision/CA-P-017987/direct-damages-cap-at-one-month-service-fee-or-ten-dollars/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Microsoft Copilot's Direct damages cap at one month service fee or ten dollars clause do?

Designating this as the user's exclusive remedy and capping direct damages at one month's fee or $10.00 substantially limits the financial recovery available for any covered loss or breach.

How does this clause affect you?

The reader's maximum recoverable amount for any covered loss or breach is the Services fee paid for that month, or $10.00 if the Services were free, and this is the only remedy available.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.