Provision record
Microsoft Copilot · Microsoft Copilot Terms of Service · View original document ↗

Microsoft may issue refunds at sole discretion

Common · 172 of 343 platforms
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This analysis describes what Microsoft Copilot's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

Ro

Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.

Loom

For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Excerpt from Microsoft Copilot's Terms of Service

Provision details

Document information
Document
Microsoft Copilot Terms of Service
Entity
Microsoft Copilot
Date stated by the document
Sept. 30, 2026
As printed in Microsoft Copilot’s text (version CA-V-007226), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-007226, captured Sept. 30, 2026
Record ID
CA-P-017961
Document ID
CA-D-000017
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007226)
02249ffed8a960ffeaf7d1a9b4a086865a127592d4ef106e03d12480760c96ac
Analysis generated
April 27, 2026 09:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007226, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Microsoft Copilot
Document: Microsoft Copilot Terms of Service
Record ID: CA-P-017961
Version: CA-V-007226
Captured: 2026-09-30 00:55:45 UTC
SHA-256: 02249ffed8a960ff…
URL: https://conductatlas.com/platform/microsoft-copilot/microsoft-copilot-terms-of-service/provision/CA-P-017961/microsoft-may-issue-refunds-at-sole-discretion/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Microsoft Copilot's Microsoft may issue refunds at sole discretion clause do?

The clause states: “We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft Copilot?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft Copilot.