This analysis describes what Google Cloud's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms authorize Google Cloud to impose full-month billing charges if it determines a customer engaged in bad-faith dealing, dishonesty, or attempted to avoid fees or circumvent usage limits, and to charge for all end-user accounts active during that month regardless of whether any were later disabled. The revised policy also permits immediate service suspension if Google reasonably determines a customer using a delayed payment method poses a non-payment risk, without requiring actual late payment or cure time. Additionally, Google may now terminate the agreement immediately if it reasonably determines a customer's material breach is incapable of being cured, eliminating the previous 30-day cure period. Customers using bank transfers or similar delayed authorization payment methods should review their account practices for any activity Google might classify as 'Customer Malfeasance' under the new definition.
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"Customer will not...access or use the Services...(vi) to place or receive emergency service calls via the GWS Services, unless stated otherwise in the Service Specific TermsExcerpt from Google Cloud's Terms
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The clause states: “Customer will not...access or use the Services...(vi) to place or receive emergency service calls via the GWS Services, unless stated otherwise in the Service Specific Terms”
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