Provision record
Google Cloud · Google Cloud Terms · View original document ↗

Google provides Services per SLA during Term

High severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Google Cloud's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Sep 3, 2026

The updated terms authorize Google Cloud to impose full-month billing charges if it determines a customer engaged in bad-faith dealing, dishonesty, or attempted to avoid fees or circumvent usage limits, and to charge for all end-user accounts active during that month regardless of whether any were later disabled. The revised policy also permits immediate service suspension if Google reasonably determines a customer using a delayed payment method poses a non-payment risk, without requiring actual late payment or cure time. Additionally, Google may now terminate the agreement immediately if it reasonably determines a customer's material breach is incapable of being cured, eliminating the previous 30-day cure period. Customers using bank transfers or similar delayed authorization payment methods should review their account practices for any activity Google might classify as 'Customer Malfeasance' under the new definition.

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How other platforms handle this

Tinder Medium

Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 9.

Leonardo AI Medium

While your Subscription is paused, neither you, nor your Authorised Users, will have access to the Services, and you will not be charged Subscription Fees for the period of suspension.

Perplexity AI Medium

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Google will provide the Services in accordance with this Agreement, including the SLAs, and Customer may use the Services...in accordance with this Agreement.

Excerpt from Google Cloud's Terms

Provision details

Document information
Document
Google Cloud Terms
Entity
Google Cloud
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-055826
Document ID
CA-D-00646
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f6632267e31798bebd26c9efe2d8ff208cbc5157a1e135e65a34d83f54b90b18
Analysis generated
May 7, 2026 19:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google Cloud
Document: Google Cloud Terms
Record ID: CA-P-055826
Captured: 2026-05-07 19:20:38 UTC
SHA-256: f6632267e31798be…
URL: https://conductatlas.com/platform/google-cloud/google-cloud-terms/provision/CA-P-055826/google-provides-services-per-sla-during-term/
Accessed: Sept. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Google Cloud's Google provides Services per SLA during Term clause do?

The clause states: “Google will provide the Services in accordance with this Agreement, including the SLAs, and Customer may use the Services...in accordance with this Agreement.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Google Cloud?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google Cloud.