This analysis describes what Google Cloud's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms authorize Google Cloud to impose full-month billing charges if it determines a customer engaged in bad-faith dealing, dishonesty, or attempted to avoid fees or circumvent usage limits, and to charge for all end-user accounts active during that month regardless of whether any were later disabled. The revised policy also permits immediate service suspension if Google reasonably determines a customer using a delayed payment method poses a non-payment risk, without requiring actual late payment or cure time. Additionally, Google may now terminate the agreement immediately if it reasonably determines a customer's material breach is incapable of being cured, eliminating the previous 30-day cure period. Customers using bank transfers or similar delayed authorization payment methods should review their account practices for any activity Google might classify as 'Customer Malfeasance' under the new definition.
View change record →How other platforms handle this
Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services. Nothing in the Agreement obligates Google to extend credit to any party.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.
"Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services.Excerpt from Google Cloud's Terms
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The clause states: “Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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