111 Total
43 High severity
52 Medium severity
16 Low severity
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Summary

ElevenLabs sets out what you can and cannot do with its Services and what rights you give up by using them. You grant ElevenLabs a broad license to use your content—including your voice—and you agree to resolve any disputes individually through binding arbitration rather than in court or as part of a class action. If you cancel a subscription, you get no refund for the time remaining, and if your account is closed, you lose any unused credits.

Analysis

This document establishes the terms governing acceptable use of ElevenLabs' Services, setting out a broad content license users must grant to ElevenLabs—explicitly extending to users' voices—subject to the limit that ElevenLabs will not commercialize a user's voice on a standalone basis without permission. It imposes automatic renewal on Recurring Subscriptions with no mid-period refunds, forfeiture of unused credits upon account closure, and a personal data processing authorization for ElevenLabs' internal business purposes. Dispute resolution is governed by mandatory binding arbitration through JAMS with a class action waiver, and ElevenLabs' total liability is capped at the greater of $100 USD or twelve months of fees paid, with all indirect, consequential, exemplary, incidental, punitive, and special damages excluded.

What this means for you

Using ElevenLabs means granting the company a broad license to reproduce, modify, adapt, distribute, and create derivative works from your content, including your voice—though ElevenLabs commits not to commercialize your voice on a standalone basis without your permission. Your Recurring Subscription renews automatically until you cancel it, and canceling mid-period yields no refund; any unused credits are forfeited if your account is closed or terminated. All disputes must be brought individually through JAMS arbitration, and any financial recovery is capped at the greater of $100 USD or what you paid in the prior twelve months, with no recovery available for indirect, consequential, or punitive damages. If you do not want your subscription to renew, you must take affirmative action to cancel before the next billing period.

Institutional Analysis
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1 important change detected

16 versions captured · Latest change detected by ConductAtlas: October 2026

What changed ElevenLabs updated its Terms of Service with several clarifications and additions. The company added language stating that when a Service incorporates another ElevenLabs Service or model, the applicable Supplemental Terms for that incorporated Service also apply. The terms now explicitly state that users are responsible for reviewing Output before use or distribution, that Output is generated by AI and does not constitute professional, medical, legal, or financial advice, and that users are responsible for exporting any Content they wish to retain before access ends. The terms also clarify that Third-Party Services are not Services under the Terms, and that any provision that by its nature should survive termination will survive.
Why this matters The updated terms establish that users are responsible for reviewing Output before use or distribution, and that Output generated by AI does not constitute professional, medical, legal, or financial advice. Users are also now explicitly responsible for exporting any Content they wish to retain before their access to a Service ends. These clarifications define user obligations and the limitations of AI-generated content, but do not materially restrict existing rights or introduce new restrictions.
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Clauses withheld

We withheld clauses we had published from this document. Each withholding is recorded in our correction log:

Featured, High severity
Featured, Medium severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

111 provisions
12 featured
19 clause types
43 high severity
Restricted or Prohibited Content/Industries 1 1 high
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
This version captured October 10, 2026 00:57 UTC
Last successful capture October 13, 2026 00:52 UTC
Date stated by the document October 9, 2026 (as printed in this version)
Capture Method Automated scheduled archival capture
Document ID CA-D-000779
Version ID CA-V-007477
SHA-256 (extracted text, extractor v5) d3b271ce217cab6cf8a76b63822dad5f6bc6d445270131095d0fe67fd5eb5a5a
Archived bytes SHA-256 (anchor) ae67364dd9114472a4723818c96ab6732f7ad4d4fa24737cb357b453c614256f
✓ Snapshot stored ✓ Archived bytes anchored (verified Oct. 10, 2026)

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