Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

All sales final; refunds at ElevenLabs sole discretion

High severity Common · 172 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Writer Medium

We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...

Microsoft Medium

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Duolingo Medium

if you made purchases on Duolingo through the Apple or Google app stores, payments and refunds are handled by Apple or Google, respectively, and Duolingo cannot issue refunds for those purchases.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All sales are final. We may offer refunds at our sole discretion.

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007477), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062621
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007477, captured Oct. 10, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062621
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062621/all-sales-final-refunds-at-elevenlabs-sole-discretion/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ElevenLabs's All sales final; refunds at ElevenLabs sole discretion clause do?

The clause states: “All sales are final. We may offer refunds at our sole discretion.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.