Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

Mandatory informal dispute resolution before arbitration

Medium severity Common · 197 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Microsoft Copilot Medium

If you have a dispute that our customer service representatives can’t resolve and you wish to pursue arbitration, you must first send an individualized Notice of Dispute to Microsoft Corporation...This Notice of Dispute is a prerequisite to initiating any arbitration.

TaskRabbit Medium

If we are unable to resolve your inquiry or complaint, you may contact an independent dispute resolution body, free of charge to you. You may contact our US-based third-party dispute resolution organization, JAMS...

Discord Medium

You and Discord...agree that any applicable statute of limitations period and filing fees or other deadlines will be tolled while the Parties engage in this Informal Dispute Resolution process.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
you and ElevenLabs agree to attempt to first resolve the Claim informally via the following process...If you and ElevenLabs cannot reach an agreement to resolve the Dispute within 30 days...

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007477), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062658
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007477, captured Oct. 10, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062658
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062658/mandatory-informal-dispute-resolution-before-arbitration/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ElevenLabs's Mandatory informal dispute resolution before arbitration clause do?

The clause states: “you and ElevenLabs agree to attempt to first resolve the Claim informally via the following process...If you and ElevenLabs cannot reach an agreement to resolve the Dispute within 30 days...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.