Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

Expired Prepaid Credits automatically removed with no notice required

Medium severity Common · 219 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007477), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062591
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007477, captured Oct. 10, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062591
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062591/expired-prepaid-credits-automatically-removed-with-no-notice-required/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ElevenLabs's Expired Prepaid Credits automatically removed with no notice required clause do?

The clause states: “Expired Prepaid Credits are automatically removed from your Account and may not be reinstated. ElevenLabs has no obligation to provide notice prior to the expiration of Prepaid Credits.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 219 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.