Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

No refund for cancellation before subscription period ends

High severity High confidence Common · 172 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

Consumer impact (what this means for users)

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How other platforms handle this

Telegram Medium

It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.

DoorDash Medium

If DoorDash cancels your DashPass subscription, you will receive a refund of your subscription fee on a pro rata basis based on the amount of time remaining in your pre-paid subscription, unless DoorDash terminates your account...because it determines...your actions...violates this Agreement

Venmo Medium

Except where the payment is processed as an e-check, you have the right to cancel a transaction for a full refund unless your designated recipient has already received the payment. However, since most Venmo payments are received within seconds, you may not be able to cancel

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us.

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007477), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062561
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007477, captured Oct. 10, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062561
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062561/no-refund-for-cancellation-before-subscription-period-ends/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ElevenLabs's No refund for cancellation before subscription period ends clause do?

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

How does this clause affect you?

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.