This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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If Mixpanel fails to correct or re-perform such material nonconforming aspects of the Application Services within a reasonable time...Customer's sole and exclusive remedy shall be to terminate the Agreement and have Mixpanel refund to Customer the pro-rata unused portion of any pre-paid fees...
we shall not be liable to you or any third-party for any termination, cancellation or modification...except for a refund of any fees or charges prepaid by you with respect to our Services as provided under our other applicable written agreement(s)...
Customer will be refunded any applicable pre-paid fees to the extent they cover periods or terms following the date of such termination.
"Unused Prepaid Credits are not refundable upon Account suspension or termination.Excerpt from ElevenLabs's Terms of Service (non-EEA)
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The clause states: “Unused Prepaid Credits are not refundable upon Account suspension or termination.”
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