This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users may not be aware that their spoken audio is captured and converted into a textual record that Coursera retains.
Interpretive note: The excerpt groups several independent collection methods together. The canonical claim focuses on voice and audio inputs as the primary subject of this clause's name and type. Other collection channels (surveys, email, free-text chat) are recorded in omitted_material.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →Use of voice-enabled or chat features on the Coursera platform results in audio being collected and potentially transcribed into text by Coursera.
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As you interact with our Website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions and patterns...by using cookies, server logs and other similar technologies.
TAO Toolkit releases that collect data, collect it for the following purposes: (a) to properly configure and optimize products for use with Software; (b) to deliver content or service through the Software; and (c) to improve NVIDIA products...
Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.
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"information provided voluntarily in surveys you complete, or in other exchanges with us...via email or through the use of an in-platform messaging/chat feature with free-text functionality and voice-enabled features (including audio inputs that are transcribed into text).— Excerpt from Coursera's Coursera Privacy Notice
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
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Users may not be aware that their spoken audio is captured and converted into a textual record that Coursera retains.
Use of voice-enabled or chat features on the Coursera platform results in audio being collected and potentially transcribed into text by Coursera.
ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.
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