Coursera · Coursera Privacy Notice · View original document ↗

Account deletion may be disabled for enrolled credit learners

High severity High confidence Explicitdocumentlanguage Common · 266 of 352 platforms
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Recent governance activity Coursera recorded 2 documented changes in the last 30 days.
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This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users enrolled in for-credit programs may be unable to exercise a standard account-deletion right, limiting their control over their personal data while enrolled.

Interpretive note: The clause uses 'may be disabled' and 'particularly those who are enrolled,' indicating this is not an absolute rule applied to all for-credit learners. The qualifier 'may' and 'particularly' are preserved in the canonical claim.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Consumer impact (what this means for users)

If you are enrolled in a for-credit offering, Coursera may block you from deleting your account.

How other platforms handle this

Sony PlayStation Medium

If you unlink the third-party account from your account for PlayStation, or if your third-party account is closed or deleted, you may lose access to the product.

Tinder Medium

Use another user's account or share your account with another person;

Twitch Medium

Please make sure the information you provide to Twitch upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
The ability to delete an account may be disabled for some users, particularly those who are enrolled in for-credit offerings such as degrees, certificate programs, and other similar offerings.

— Excerpt from Coursera's Coursera Privacy Notice

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-029021
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
3c5d29b9e68e11ce59e899d357a4125c9cdd43a884fc699ab73522c51379edab
Analysis generated
May 21, 2026 05:07 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-029021
Captured: 2026-05-21 05:07:28 UTC
SHA-256: 3c5d29b9e68e11ce…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/provision/CA-P-029021/account-deletion-may-be-disabled-for-enrolled-credit-learners/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Coursera's Account deletion may be disabled for enrolled credit learners clause do?

Users enrolled in for-credit programs may be unable to exercise a standard account-deletion right, limiting their control over their personal data while enrolled.

How does this clause affect you?

If you are enrolled in a for-credit offering, Coursera may block you from deleting your account.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.