This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Deletion is permanent and includes certificates and certifications, meaning users lose proof of their learning achievements held on Coursera's platform.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →Requesting deletion of your Personal Data will result in Coursera permanently removing your learner profile, course history, and all certificates or certifications issued to you through the platform.
How other platforms handle this
If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...
If we become aware that such data has been collected, we will take appropriate steps to delete it.
Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.
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"If you request deletion of your Personal Data, we will delete the Personal Data associated with that account, including your learner profile, course history, and any certificates or certifications issued through our platform.— Excerpt from Coursera's Coursera Privacy Notice
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Deletion is permanent and includes certificates and certifications, meaning users lose proof of their learning achievements held on Coursera's platform.
Requesting deletion of your Personal Data will result in Coursera permanently removing your learner profile, course history, and all certificates or certifications issued to you through the platform.
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