This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause specifies the exact mechanism users must follow to exercise their deletion and data-copy rights, making those rights actionable.
Interpretive note: The clause establishes two independent rights (deletion and copy). The canonical claim treats the procedural mechanism as the primary proposition since the clause's purpose is to specify how to exercise those rights. Both rights are preserved in the claim.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →You can exercise your right to delete or obtain a copy of your Personal Data directly through Coursera's Site by accessing the Settings dropdown.
How other platforms handle this
If you want to see what information we have collected about you, you can request a copy of your data in the Data & Privacy section of your User Settings. You should receive your data packet within 30 days.
If you wish to access, review, or make any changes to Personal Data you have provided to us through the Services, please submit a request through our Online Form, or email us at help@skillshare.com...
The right to rectify or update inaccurate or incomplete Personal Data under certain circumstances
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"request that we delete or provide you with a copy of your Personal Data by logging into the Site, selecting 'Settings' from the dropdown in the top right, and scrolling down to find the appropriate option.— Excerpt from Coursera's Coursera Privacy Notice
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The clause specifies the exact mechanism users must follow to exercise their deletion and data-copy rights, making those rights actionable.
You can exercise your right to delete or obtain a copy of your Personal Data directly through Coursera's Site by accessing the Settings dropdown.
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