This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Session-replay recording means Coursera can reconstruct a detailed visual record of how individual users navigate and interact with its platform.
Interpretive note: The excerpt ends with 'mouse movements, page visits...' suggesting additional captured data types not quoted. Only the explicitly named data types are included in the canonical claim.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →Your on-site activity, including mouse movements and pages visited, is recorded by Coursera through Amplitude's technology and can be reviewed as a video replay.
How other platforms handle this
We, or vendors we engage, may automatically collect information about your use of our website or services through cookies and similar technologies. This may include navigational and network-related activity...
authorize ZipRecruiter to connect your account to the account of a "Connected Site" (e.g., Google, LinkedIn, Monster, Facebook or Twitter), we may be able to access information you have provided to the Connected Site...
telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.
Monitoring
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"We also use session-replay technologies, such as those provided by Amplitude...to record users' interactions with the Site in a manner that allows us to watch video replays of those user sessions. The replays capture data such as mouse movements, page visits...— Excerpt from Coursera's Coursera Privacy Notice
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Session-replay recording means Coursera can reconstruct a detailed visual record of how individual users navigate and interact with its platform.
Your on-site activity, including mouse movements and pages visited, is recorded by Coursera through Amplitude's technology and can be reviewed as a video replay.
ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.
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