Provision record
Atlassian · Atlassian Cloud Terms · View original document ↗

AI and Machine Learning Data Use Authorization

High severity Medium confidence Explicit document language Common · 288 of 352 platforms
Stay ahead of the changes
Track Atlassian and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Atlassian's terms authorize the company to use data you submit to or generate within its products to train and improve its AI and machine learning features.

This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This authorization permits Atlassian to use customer-submitted content and usage data for AI model training and product improvement purposes, which may be material for organizations with confidential data, regulated data, or sector-specific data handling obligations.

Interpretive note: The precise scope of data covered by this authorization and available opt-out mechanisms are not fully detailed in the base agreement; the Data Processing Addendum and Privacy Policy contain additional governing terms that affect interpretation.

Consumer impact (what this means for users)

Data submitted to Atlassian products, including content created in Jira or Confluence, may be used by Atlassian to train and improve AI and machine learning models under the scope of this authorization, subject to any limitations in the Data Processing Addendum or applicable law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Review Atlassian's Privacy Policy and Data Processing Addendum to understand what data is used for AI training and whether opt-out mechanisms are available. Contact Atlassian's privacy team through the privacy policy contact channels if your organization requires clarification or a contractual carve-out.

How other platforms handle this

Tinder Medium

we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...

Skillshare Medium

Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...

Squarespace Medium

Each payment processor uses and processes your complete payment information in accordance with its applicable privacy policy (Stripe and PayPal).

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may use data submitted to or generated through the products to develop, improve, and provide Atlassian products and services, including to train and improve machine learning models and AI features.

Excerpt from Atlassian's Cloud Terms

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The AI data use authorization may require evaluation under the EU AI Act, which imposes obligations on providers and deployers of AI systems depending on risk classification.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-010939
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-010939
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/provision/CA-P-010939/ai-and-machine-learning-data-use-authorization/
Accessed: Sept. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Atlassian's AI and Machine Learning Data Use Authorization clause do?

This authorization permits Atlassian to use customer-submitted content and usage data for AI model training and product improvement purposes, which may be material for organizations with confidential data, regulated data, or sector-specific data handling obligations.

How does this clause affect you?

Data submitted to Atlassian products, including content created in Jira or Confluence, may be used by Atlassian to train and improve AI and machine learning models under the scope of this authorization, subject to any limitations in the Data Processing Addendum or applicable law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.