Atlassian · Atlassian Cloud Terms · View original document ↗

AI and Machine Learning Data Use Authorization

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

Atlassian's terms authorize the company to use data you submit to or generate within its products to train and improve its AI and machine learning features.

This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This authorization permits Atlassian to use customer-submitted content and usage data for AI model training and product improvement purposes, which may be material for organizations with confidential data, regulated data, or sector-specific data handling obligations.

Interpretive note: The precise scope of data covered by this authorization and available opt-out mechanisms are not fully detailed in the base agreement; the Data Processing Addendum and Privacy Policy contain additional governing terms that affect interpretation.

Consumer impact (what this means for users)

Data submitted to Atlassian products, including content created in Jira or Confluence, may be used by Atlassian to train and improve AI and machine learning models under the scope of this authorization, subject to any limitations in the Data Processing Addendum or applicable law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    Review Atlassian's Privacy Policy and Data Processing Addendum to understand what data is used for AI training and whether opt-out mechanisms are available. Contact Atlassian's privacy team through the privacy policy contact channels if your organization requires clarification or a contractual carve-out.

How other platforms handle this

MetaMask Medium

We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Target Medium

RedCard. We share information with our financial partners to operate the Target RedCard program.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may use data submitted to or generated through the products to develop, improve, and provide Atlassian products and services, including to train and improve machine learning models and AI features.

— Excerpt from Atlassian's Atlassian Cloud Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The AI data use authorization may require evaluation under the EU AI Act, which imposes obligations on providers and deployers of AI systems depending on risk classification. For EU customers, the GDPR applies to any personal data included in training datasets, and lawful basis and data minimization requirements must be satisfied. The FTC has issued guidance on AI data use practices and deceptive claims regarding data handling. GOVERNANCE EXPOSURE: High for organizations in regulated industries or with sensitive data classification requirements. The authorization as stated is broad and may encompass customer-created content, configuration data, and usage metadata. Organizations subject to attorney-client privilege, healthcare data obligations, or financial services data rules should assess the scope of this authorization against their compliance obligations. JURISDICTION FLAGS: EU and UK customers should assess whether the AI training use is compatible with the purposes for which personal data was originally collected, as required by GDPR and UK GDPR. California customers should evaluate whether this use triggers CCPA rights including the right to opt out of certain data uses. Sector-specific rules in healthcare (HIPAA) and financial services may impose additional constraints. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should request clarification on data anonymization, aggregation, or de-identification practices applied before AI training, and whether customers can opt out of AI training data use. The DPA referenced in the agreement should be reviewed to determine whether AI training constitutes processing under that instrument and what sub-processors are involved. COMPLIANCE CONSIDERATIONS: Legal and privacy teams should update data mapping records to reflect AI training as a downstream use of customer data, review whether existing customer-facing privacy notices accurately describe this use, and assess whether any sector-specific regulatory notifications or consents are required.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has oversight over unfair or deceptive data practices, including representations about how consumer and business data is used in AI systems.
    File a complaint →
  • State AG
    State attorneys general in California and other states with data privacy legislation may have jurisdiction over AI data use practices affecting residents.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-010939
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-010939
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/ai-and-machine-learning-data-use-authorization/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Atlassian's AI and Machine Learning Data Use Authorization clause do?

This authorization permits Atlassian to use customer-submitted content and usage data for AI model training and product improvement purposes, which may be material for organizations with confidential data, regulated data, or sector-specific data handling obligations.

How does this clause affect you?

Data submitted to Atlassian products, including content created in Jira or Confluence, may be used by Atlassian to train and improve AI and machine learning models under the scope of this authorization, subject to any limitations in the Data Processing Addendum or applicable law.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.