Atlassian · Atlassian Cloud Terms · View original document ↗

Fee Modification and Auto-Renewal

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Document Record

What it is

Atlassian can change its prices with thirty days' notice, and your subscription renews automatically at the current price unless you cancel before the renewal date.

This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Automatic renewal at the then-current fee, combined with the thirty-day fee change notice window, means customers may be committed to a new term at a higher price if they do not monitor renewal dates and respond within the notice period.

Consumer impact (what this means for users)

Subscriptions automatically renew and customers may face higher fees after renewal if Atlassian exercises its right to modify pricing with thirty days' notice prior to or at renewal.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    Log into your Atlassian account, navigate to billing and subscription settings, and review your renewal date. If you do not wish to renew, submit a cancellation request through the Atlassian support portal before your renewal date.

How other platforms handle this

Shopify Medium

Shopify reserves the right to change our fees at any time. We will provide you with 30 days notice before changing our fees. Fee changes will take effect at the start of the next subscription period following the date of the fee change. Your continued use of our services after a fee change comes int...

Jasper AI Medium

Subscriptions automatically renew unless you cancel before the renewal date. All fees are non-refundable except as expressly stated in these Terms or required by applicable law. Jasper reserves the right to change its fees upon notice to you.

Stripe Medium

Stripe may revise these General Terms, the Services Terms, and the Fees at any time by posting updated versions to our website or notifying you by email. The updated version will be effective as of the time it is posted or, if we notify you by email, as stated in the email. Your continued use of the...

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▸ View Original Clause Language DOCUMENT RECORD
"
Atlassian may change fees for the products at any time by providing Customer with at least thirty (30) days' notice. Unless Customer notifies Atlassian of its intent not to renew prior to the end of the then-current subscription term, the subscription will automatically renew for successive terms at the then-current fee.

— Excerpt from Atlassian's Atlassian Cloud Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Auto-renewal and fee modification provisions engage state automatic renewal laws in California (California Business and Professions Code Section 17600 et seq.) and other US states with similar statutes, which impose disclosure, consent, and cancellation requirements. The FTC Act and FTC rules on negative option marketing may also apply depending on how renewal terms are presented. GOVERNANCE EXPOSURE: Medium. The combination of automatic renewal and unilateral fee modification with thirty days' notice creates procurement cycle risk, particularly for organizations with annual budget cycles or multi-year financial planning horizons. JURISDICTION FLAGS: California's automatic renewal law imposes specific disclosure and cancellation obligations on subscription services. UK and EU customers may have rights under consumer contract regulations that require clear pre-renewal disclosure. Enterprise customers in regulated industries with procurement controls may require formal approval processes that the thirty-day window does not accommodate. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should track subscription renewal dates, set internal review triggers at least sixty days prior to renewal, and document any fee increase notices received. Enterprise agreements may provide for negotiated renewal terms that override the standard auto-renewal provision. COMPLIANCE CONSIDERATIONS: Finance and procurement teams should ensure that Atlassian fee change notices are routed to budget owners in time to evaluate renewal decisions within the thirty-day window. Subscription management policies should flag Atlassian renewals for annual review.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over negative option and automatic renewal practices and has issued guidance and enforcement actions related to subscription auto-renewal disclosures.
    File a complaint →
  • State AG
    State attorneys general enforce automatic renewal laws in California and other states that impose specific disclosure and cancellation requirements for subscription services.
    File a complaint →

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Atlassian Cloud Terms
Entity
Atlassian
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 12, 2026
Record ID
CA-P-010942
Document ID
CA-D-00707
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
43d2f9eb25e260f7f82440abad02e2eba835af6870815ec9bb7ba9cddb25b8ec
Analysis generated
May 8, 2026 01:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Atlassian
Document: Atlassian Cloud Terms
Record ID: CA-P-010942
Captured: 2026-05-08 01:00:52 UTC
SHA-256: 43d2f9eb25e260f7…
URL: https://conductatlas.com/platform/atlassian/atlassian-cloud-terms/fee-modification-and-auto-renewal/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Atlassian's Fee Modification and Auto-Renewal clause do?

Automatic renewal at the then-current fee, combined with the thirty-day fee change notice window, means customers may be committed to a new term at a higher price if they do not monitor renewal dates and respond within the notice period.

How does this clause affect you?

Subscriptions automatically renew and customers may face higher fees after renewal if Atlassian exercises its right to modify pricing with thirty days' notice prior to or at renewal.

Is ConductAtlas affiliated with Atlassian?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.