Your organization is legally responsible for ensuring that every person who uses Atlassian products under your account follows the terms of this agreement and Atlassian's policies.
This analysis describes what Atlassian's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision places compliance accountability for all user activity on the contracting organization, meaning that policy violations by individual employees or contractors may expose the organization to account suspension or other contractual consequences.
Enterprise and business customers bear contractual responsibility for the actions of all users provisioned on their accounts, including employees, contractors, and any other authorized individuals, under the terms of this agreement.
How other platforms handle this
This policy applies to you and anyone using the Services on your behalf, including your end users. You are responsible for ensuring that your use of the Services, and the use of the Services by others on your behalf, complies with this Policy.
You are solely responsible for your use of the Service and for all Inputs you make available to Pika, whether by uploading them through the Service or otherwise making them accessible to others. You are also solely responsible for any Outputs generated via the Service. You assume all risk associated...
You agree to indemnify, defend, and hold harmless AI21 and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or rela...
Monitoring
Atlassian has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"Customer is responsible for its users' compliance with this Agreement and all applicable Atlassian policies. Customer will ensure that users do not use the products in violation of this Agreement or any applicable law.— Excerpt from Atlassian's Atlassian Cloud Terms
REGULATORY LANDSCAPE: This user responsibility allocation is a standard provision in enterprise SaaS agreements and does not directly engage a specific regulatory framework, though it interacts with employment law, contractor management obligations, and data protection accountability principles under GDPR where the customer acts as a data controller. GOVERNANCE EXPOSURE: Medium. Organizations with large or distributed user bases, frequent contractor onboarding, or complex access management structures face elevated operational risk under this provision, as any user's non-compliance is attributed to the contracting entity. This may create liability exposure in the event of a misuse incident. JURISDICTION FLAGS: Organizations in the EU acting as data controllers have independent accountability obligations under GDPR that interact with this provision; the customer's responsibility for user compliance extends to ensuring users process data consistently with the organization's GDPR obligations. CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should ensure that acceptable use policies, user training programs, and provisioning controls are in place and documented. Indemnification provisions in the agreement should be reviewed to determine whether user-caused violations trigger customer indemnification obligations to Atlassian. COMPLIANCE CONSIDERATIONS: IT and compliance teams should audit user provisioning processes, maintain records of user access grants and revocations, and ensure that acceptable use training is delivered and documented for all active users.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision places compliance accountability for all user activity on the contracting organization, meaning that policy violations by individual employees or contractors may expose the organization to account suspension or other contractual consequences.
Enterprise and business customers bear contractual responsibility for the actions of all users provisioned on their accounts, including employees, contractors, and any other authorized individuals, under the terms of this agreement.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Atlassian.