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The clause establishes that voice data collection and human review are core operational practices of the Alexa service. This practice enables quality assurance and model improvement but requires disclosure because voice recordings may contain personal information or sensitive utterances.
Users who interact with Alexa consent to voice recording and storage as a condition of service use. The terms authorize Amazon to retain and access these recordings internally for service improvement purposes, meaning voice data does not remain ephemeral or user-controlled.
How other platforms handle this
"By clicking 'Next', you are indicating that you have read and agree to the TERMS OF USE AND PRIVACY POLICY"
We automatically collect certain information from your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Service, we collect information about the individual web pages or products th...
Location data. Data about your device's location, which can be either precise or imprecise. For example, we collect location data using Global Navigation Satellite System (GNSS) (e.g., GPS) and data about nearby cell towers and Wi-Fi hotspots. Location can also be inferred from a device's IP address...
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"We record and process your voice when you speak to Alexa. Your voice recordings may be reviewed by Amazon employees to improve our voice services.— Excerpt from Amazon Marketplace's Amazon Privacy Notice
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The clause establishes that voice data collection and human review are core operational practices of the Alexa service. This practice enables quality assurance and model improvement but requires disclosure because voice recordings may contain personal information or sensitive utterances.
Users who interact with Alexa consent to voice recording and storage as a condition of service use. The terms authorize Amazon to retain and access these recordings internally for service improvement purposes, meaning voice data does not remain ephemeral or user-controlled.
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