By giving Zillow your phone number, you agree to receive automated phone calls and text messages from Zillow and its partners, including calls made by robocalling systems.
This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Consenting to autodialed communications under these terms means you may receive unsolicited calls and texts from Zillow's partners and affiliates, and under TCPA this consent is significant because withdrawing it after the fact may be procedurally complex.
Providing your phone number to Zillow constitutes consent to receive automated marketing calls and texts from Zillow and potentially a wide range of affiliates and agents, which may be difficult to fully revoke once granted.
How other platforms handle this
We and our service providers and other vendors may record, monitor, and retain emails, chats, calls, and texts. By communicating with us, you consent to this recording, monitoring, and retention. We may use chatbot technology and other automated methods of communication.
YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.
The Service is not directed to children under the age of 16. If you are under the age of 16, you may only use the Service with the involvement and consent of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your...
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"By providing your phone number and using our Services, you consent to receive calls and/or text messages, including those sent using an automated telephone dialing system or prerecorded messages, from Zillow and/or its agents, representatives, affiliates, or anyone calling on its behalf.— Excerpt from Zillow's Zillow Terms of Use
REGULATORY LANDSCAPE: This provision directly engages the Telephone Consumer Protection Act, which requires express written consent before making autodialed calls or sending automated text messages to consumers. The FTC and FCC share enforcement jurisdiction over TCPA violations. The breadth of the consent, which extends to Zillow's agents, representatives, and affiliates, may create questions about whether adequate notice is given to consumers regarding which third parties may contact them under this consent. GOVERNANCE EXPOSURE: High. TCPA litigation is among the most active areas of consumer class action litigation in the United States, with statutory damages of $500 to $1,500 per violation. If the consent language is found ambiguous or if it is used to authorize calls from entities not clearly identified to the consumer, Zillow and its partners face significant litigation exposure. JURISDICTION FLAGS: California's CCPA and consumer protection framework, combined with state-level autodialer statutes, create heightened exposure for California residents. The consent provision should be evaluated against both federal TCPA standards and any applicable state autodialer laws, which in some states are stricter than federal law. CONTRACT AND VENDOR IMPLICATIONS: Real estate agents, lenders, and other Zillow partners who receive consumer contact information through Zillow's platform may be relying on this consent provision to justify outreach; procurement teams at those organizations should verify that Zillow's consent mechanism is TCPA-compliant and that they are covered as authorized callers under the consent language. COMPLIANCE CONSIDERATIONS: Zillow's legal and compliance teams should audit whether the TCPA consent is captured as express written consent meeting regulatory standards, whether the list of authorized callers is sufficiently defined, and whether consumers are provided a clear and simple mechanism to revoke consent in compliance with FCC guidance on consent revocation.
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Consenting to autodialed communications under these terms means you may receive unsolicited calls and texts from Zillow's partners and affiliates, and under TCPA this consent is significant because withdrawing it after the fact may be procedurally complex.
Providing your phone number to Zillow constitutes consent to receive automated marketing calls and texts from Zillow and potentially a wide range of affiliates and agents, which may be difficult to fully revoke once granted.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.