Provision record
Zillow · Zillow Terms of Use · View original document ↗

TCPA Consent to Autodialed Communications

High severity High confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

By giving Zillow your phone number, you agree to receive automated phone calls and text messages from Zillow and its partners, including calls made by robocalling systems.

This analysis describes what Zillow's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Consenting to autodialed communications under these terms means you may receive unsolicited calls and texts from Zillow's partners and affiliates, and under TCPA this consent is significant because withdrawing it after the fact may be procedurally complex.

Recent Activity

This document changed recently

Medium Jul 13, 2026

The updated terms establish explicit consent for Zillow to contact you through email, phone calls, text messages, and in-app features using automatic dialing systems and prerecorded voices. These communications may include advertising or marketing offers alongside transactional messages. Message and data rates may apply depending on your carrier, and contact frequency will vary based on your account activity. You can opt out of text messages at any time by replying STOP, and calls with Zillow employees may be recorded for quality control and internal business purposes.

View change record →

Clause Stability Mostly Stable

1
Change
4
Months Monitored
May 11, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.
This clause has changed once in 4 months of monitoring.

Change history

removed Jul 13, 2026

Removal of explicit TCPA compliance consent language eliminates clear notice regarding autodialed and prerecorded messaging, potentially affecting regulatory compliance disclosures.

View full change record →

Consumer impact (what this means for users)

Providing your phone number to Zillow constitutes consent to receive automated marketing calls and texts from Zillow and potentially a wide range of affiliates and agents, which may be difficult to fully revoke once granted.

How other platforms handle this

Anthropic Medium

We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved.

GitHub Medium

In some jurisdictions, we only use non-essential cookies after obtaining your consent.

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
By providing your phone number and using our Services, you consent to receive calls and/or text messages, including those sent using an automated telephone dialing system or prerecorded messages, from Zillow and/or its agents, representatives, affiliates, or anyone calling on its behalf.

Excerpt from Zillow's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision directly engages the Telephone Consumer Protection Act, which requires express written consent before making autodialed calls or sending automated text messages to consumers.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Zillow Terms of Use
Entity
Zillow
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-010060
Document ID
CA-D-00231
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5d71385f3f09129d73d0aba23f8d5b1024b58a8a4476f69b382a0fdf060a99d9
Analysis generated
May 8, 2026 12:45 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zillow
Document: Zillow Terms of Use
Record ID: CA-P-010060
Captured: 2026-05-08 12:45:03 UTC
SHA-256: 5d71385f3f09129d…
URL: https://conductatlas.com/platform/zillow/zillow-terms-of-use/provision/CA-P-010060/tcpa-consent-to-autodialed-communications/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zillow's TCPA Consent to Autodialed Communications clause do?

Consenting to autodialed communications under these terms means you may receive unsolicited calls and texts from Zillow's partners and affiliates, and under TCPA this consent is significant because withdrawing it after the fact may be procedurally complex.

How does this clause affect you?

Providing your phone number to Zillow constitutes consent to receive automated marketing calls and texts from Zillow and potentially a wide range of affiliates and agents, which may be difficult to fully revoke once granted.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Zillow?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zillow.