This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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Any refund, payment, and credit which Ramp may or must provide to Company in accordance with the terms of the Agreement will be provided by Ramp to Reseller and Company acknowledges and agrees that it must seek such refunds, payments, and credits solely from Reseller.
For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...
Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.
"If Customer is eligible for a refund, Zendesk will refund the Reseller, who will then refund the Customer.Excerpt from Zendesk's Terms of Service
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The clause states: “If Customer is eligible for a refund, Zendesk will refund the Reseller, who will then refund the Customer.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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