“THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND ZENDESK EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF PERFORMANCE, MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE...”
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By disclaiming all implied warranties, Zendesk removes default legal protections that customers might otherwise rely on if the services fail to meet expected standards.
Interpretive note: The excerpt references 'ALL OTHER WARRANTIES,' implying some warranties may be granted elsewhere in the agreement; those are not captured here.
The customer cannot hold Zendesk to implied guarantees of quality, fitness, or performance; the customer accepts the services in whatever condition they are provided.
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"THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND ZENDESK EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF PERFORMANCE, MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE...Excerpt from Zendesk's Terms of Service
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By disclaiming all implied warranties, Zendesk removes default legal protections that customers might otherwise rely on if the services fail to meet expected standards.
The customer cannot hold Zendesk to implied guarantees of quality, fitness, or performance; the customer accepts the services in whatever condition they are provided.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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