This analysis describes what Loom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If Customer is eligible for a refund, Zendesk will refund the Reseller, who will then refund the Customer.
Any refund, payment, and credit which Ramp may or must provide to Company in accordance with the terms of the Agreement will be provided by Ramp to Reseller and Company acknowledges and agrees that it must seek such refunds, payments, and credits solely from Reseller.
Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.
"For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...Excerpt from Loom's Atlassian Customer Agreement
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The clause states: “For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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