Provision record
Zendesk · Zendesk Terms of Service · View original document ↗

Automatic renewal with Zendesk able to apply current rates

High confidence Common · 290 of 343 platforms

Key Facts · in the document’s own words

Does Zendesk automatically renew the subscription term?
“Unless either party provides at least 30 days' prior written notice of its intent not to renew, or the Order Form states otherwise, the Subscription Term will automatically renew for an equivalent term and Zendesk may apply then-current rates.”
Version CA-V-004752, captured July 11, 2026 · live source ↗
Our reading, not the document’s words
Zendesk automatically renews the subscription term for an equivalent period and may apply then-current rates unless either party provides at least 30 days' prior written notice of intent not to renew, or the order form states otherwise.
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Automatic renewal at then-current rates means the customer may be committed to a new term at a higher price if timely written notice is not provided.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The customer must provide written notice at least 30 days before the end of the subscription term to avoid automatic renewal and potential price increases.

How other platforms handle this

OpenAI

These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.

Kling AI

If any provisions from this Policy are in conflict with any applicable laws, such provisions will be replaced by provisions of the same purport that reflects the original intention of the provision, to the extent permissible under the applicable laws.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless either party provides at least 30 days' prior written notice of its intent not to renew, or the Order Form states otherwise, the Subscription Term will automatically renew for an equivalent term and Zendesk may apply then-current rates.

Excerpt from Zendesk's Terms of Service

Provision details

Document information
Document
Zendesk Terms of Service
Entity
Zendesk
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004752, captured July 11, 2026
Record ID
CA-P-072392
Document ID
CA-D-000638
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004752)
23c515efe3058de9756d3a9e656403c6e0a7f140d1219968ba0193879df04afc
Analysis generated
July 12, 2026 15:18 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004752, captured July 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Terms of Service
Record ID: CA-P-072392
Version: CA-V-004752
Captured: 2026-07-11 13:45:55 UTC
SHA-256: 23c515efe3058de9…
URL: https://conductatlas.com/platform/zendesk/zendesk-terms-of-service/provision/CA-P-072392/automatic-renewal-with-zendesk-able-to-apply-current-rates/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Zendesk's Automatic renewal with Zendesk able to apply current rates clause do?

Automatic renewal at then-current rates means the customer may be committed to a new term at a higher price if timely written notice is not provided.

How does this clause affect you?

The customer must provide written notice at least 30 days before the end of the subscription term to avoid automatic renewal and potential price increases.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.