The notice states that California residents have CCPA/CPRA rights to know, delete, correct, opt out of sale or sharing, and be free from discrimination, with requests submitted via the privacy request form or privacy@zendesk.com.
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the specific privacy rights framework Zendesk applies to California residents under CCPA and CPRA, including the opt-out of sale or sharing right applicable to advertising partner data flows, and is enforceable by the California Privacy Protection Agency and California AG.
California residents can submit requests to know, delete, correct, or opt out of the sale or sharing of their personal information under CCPA/CPRA via the privacy request form or privacy@zendesk.com. The agreement states that California residents will not be discriminated against for exercising these rights.
How other platforms handle this
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
Not be Discriminated Against by us for exercising your privacy rights.
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
"If you are a California resident, you have the right to: Know what personal information is collected about you. Know whether your personal information is sold or disclosed and to whom. Opt out of the sale or sharing of your personal information. Request deletion of your personal information. Request correction of inaccurate personal information. Not be discriminated against for exercising your California privacy rights. You may submit a request to exercise these rights through our privacy request form or by contacting us at privacy@zendesk.com.Excerpt from Zendesk's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision engages CCPA as amended by CPRA, enforced by the California Privacy Protection Agency and California AG.
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This provision establishes the specific privacy rights framework Zendesk applies to California residents under CCPA and CPRA, including the opt-out of sale or sharing right applicable to advertising partner data flows, and is enforceable by the California Privacy Protection Agency and California AG.
California residents can submit requests to know, delete, correct, or opt out of the sale or sharing of their personal information under CCPA/CPRA via the privacy request form or privacy@zendesk.com. The agreement states that California residents will not be discriminated against for exercising these rights.
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