Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Collection of Identifiers Including Device IDs

High confidence Common · 286 of 343 platforms

Key Facts · in the document’s own words

What identifiers does Zendesk collect?
“Identifiers, such as your name, email address, postal address, phone number, and device identifiers (e.g., advertising identifiers and IP address).”
Version CA-V-004380, captured July 1, 2026 · live source ↗
Our reading, not the document’s words
Zendesk collects identifiers including name, email address, postal address, phone number, and device identifiers such as advertising identifiers and IP address.
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This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Zendesk collects a broad set of identifiers that can individually or collectively identify a person, including digital identifiers used in advertising.

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Interpretive note: The use of 'such as' means additional identifiers beyond those listed may also be collected.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Your name, contact details, advertising identifiers, and IP address are among the categories of data Zendesk collects.

How other platforms handle this

Kling AI

When you use our Services, we may automatically collect your Data including IP address, operating system, browser you are using, your Account's preference settings, advertising identifiers, WiFi/WLAN Bluetooth, mobile network information...

Postman

We collect information about the device you use to access our Services, including the type of device, connection type, device settings, operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data.

Anyscale

Anyscale may collect and use Usage Data to develop, improve, support, and operate its products and services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Identifiers, such as your name, email address, postal address, phone number, and device identifiers (e.g., advertising identifiers and IP address).

Excerpt from Zendesk's Privacy Policy

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Date stated by the document
May 6, 2026
As printed in Zendesk’s text (version CA-V-004380), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004380, captured July 1, 2026
Record ID
CA-P-055382
Document ID
CA-D-000639
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004380)
09b710c7e65eecfd69936945cc422130096b860bfd95162021b4e4ff0949e9ce
Analysis generated
July 9, 2026 09:29 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004380, captured July 1, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-055382
Version: CA-V-004380
Captured: 2026-07-01 01:13:41 UTC
SHA-256: 09b710c7e65eecfd…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-055382/collection-of-identifiers-including-device-ids/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Related Analysis

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Frequently Asked Questions

What does Zendesk's Collection of Identifiers Including Device IDs clause do?

Zendesk collects a broad set of identifiers that can individually or collectively identify a person, including digital identifiers used in advertising.

How does this clause affect you?

Your name, contact details, advertising identifiers, and IP address are among the categories of data Zendesk collects.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.