This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Zendesk acknowledges that it sells or shares personal data and that individuals hold a right to stop that activity.
Interpretive note: The clause is presented under a California-specific section; it is unclear whether the opt-out right extends beyond California residents. The terms 'sale' and 'sharing' are placed in quotation marks, indicating they carry defined legal meanings not fully reproduced in the excerpt.
You may exercise a right to prevent Zendesk from selling or sharing your personal data.
How other platforms handle this
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
The right to know with whom we have shared your Personal Data, for what purposes, and what Personal Data has been shared (including whether Personal Data was disclosed to third parties for their own direct marketing purposes)
The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
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"You have the right to opt out of this "sale" or "sharing" of personal data.— Excerpt from Zendesk's Zendesk Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Zendesk acknowledges that it sells or shares personal data and that individuals hold a right to stop that activity.
You may exercise a right to prevent Zendesk from selling or sharing your personal data.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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