“Internet or other electronic network activity information and device information, such as your browsing history, search history, device information...regarding your interactions with us and use of our products, Services, emails...”
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Zendesk's collection extends beyond basic identifiers to detailed behavioral and device-level data, covering how individuals interact with Zendesk across its products, services, and communications.
Interpretive note: The use of 'such as' means the listed data types are illustrative; additional uncited data types within this category may also be collected. The ellipsis in the excerpt may indicate omitted content.
Your browsing history, search history, device details, and interaction patterns with Zendesk's products, Services, and emails are collected by Zendesk.
How other platforms handle this
we may automatically collect data such as the pages or screens you viewed, the time spent on each page or screen, your browsing history, navigation paths, activity on specific pages, access timings, duration of access...
We collect information about the device you use to access our Services, including the type of device, connection type, device settings, operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data.
Anyscale may collect and use Usage Data to develop, improve, support, and operate its products and services.
"Internet or other electronic network activity information and device information, such as your browsing history, search history, device information...regarding your interactions with us and use of our products, Services, emails...Excerpt from Zendesk's Privacy Policy
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
Google's Privacy Policy covers Search, Gmail, YouTube, Maps, and every site running Google Analytics. Here is what it actually authorizes.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Zendesk's collection extends beyond basic identifiers to detailed behavioral and device-level data, covering how individuals interact with Zendesk across its products, services, and communications.
Your browsing history, search history, device details, and interaction patterns with Zendesk's products, Services, and emails are collected by Zendesk.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.