The notice states that users may have rights to access, correct, delete, restrict, object to, or port their personal data depending on their jurisdiction, and provides a privacy request form and email address as the mechanism to exercise these rights.
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the procedural mechanism through which data subjects can exercise GDPR, UK GDPR, CCPA/CPRA, and equivalent regional privacy rights against Zendesk as a controller, and specifies that rights requests relating to Service Data must be directed to the relevant Zendesk business customer.
The agreement states that data subject rights including access, correction, deletion, restriction, objection, portability, and consent withdrawal are available depending on jurisdiction, and that requests should be submitted via the privacy request form or to privacy@zendesk.com. For data processed as Service Data within the platform, the notice directs individuals to contact the relevant Zendesk business customer rather than Zendesk.
How other platforms handle this
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.
to request that your data be transferred to a third party (data portability)
"Depending on where you are located, you may have certain rights with respect to your personal data, including: The right to access your personal data. The right to correct inaccurate personal data. The right to request deletion of your personal data. The right to restrict or object to processing. The right to data portability. The right to withdraw consent at any time where processing is based on consent. To exercise these rights, please submit a request through our privacy request form or contact us at privacy@zendesk.com.Excerpt from Zendesk's Privacy Policy
(1) REGULATORY LANDSCAPE: Data subject rights are mandated by GDPR Articles 15-22 for EU/EEA residents, UK GDPR for UK residents, CPRA for California residents, and equivalent provisions in Brazilian LGPD, Australian Privacy Act, and other …
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This provision establishes the procedural mechanism through which data subjects can exercise GDPR, UK GDPR, CCPA/CPRA, and equivalent regional privacy rights against Zendesk as a controller, and specifies that rights requests relating to Service Data must be directed to the relevant Zendesk business customer.
The agreement states that data subject rights including access, correction, deletion, restriction, objection, portability, and consent withdrawal are available depending on jurisdiction, and that requests should be submitted via the privacy request form or to privacy@zendesk.com. For data processed as Service Data within the platform, the notice directs individuals to contact the relevant Zendesk business customer rather than Zendesk.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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