The notice states that Zendesk transfers personal data internationally and relies on standard contractual clauses approved by the European Commission and other legally recognized mechanisms as safeguards for cross-border transfers.
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the legal basis Zendesk asserts for international personal data transfers, engaging GDPR Chapter V requirements and equivalent national frameworks, and is material for EU, UK, and other regulated-jurisdiction customers assessing adequacy of transfer protections.
Interpretive note: The notice does not specify which SCC modules apply, whether supplementary measures are in place, or the destination countries involved, creating ambiguity relevant to GDPR transfer impact assessment requirements.
Under these terms, personal data may be transferred to countries outside the user's country of residence, including countries with different data protection standards, with Zendesk asserting it relies on standard contractual clauses and other recognized mechanisms as the legal basis for such transfers.
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"Zendesk is a global company and may transfer your personal data to countries other than the country in which you reside. These countries may have data protection laws that are different from those of your country. We have implemented appropriate safeguards to protect your personal data when it is transferred internationally, including standard contractual clauses approved by the European Commission, and other legally recognized transfer mechanisms.Excerpt from Zendesk's Privacy Policy
(1) REGULATORY LANDSCAPE: International data transfers from the EU and EEA engage GDPR Chapter V, which requires either an adequacy decision, standard contractual clauses, binding corporate rules, or another recognized mechanism.
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This provision establishes the legal basis Zendesk asserts for international personal data transfers, engaging GDPR Chapter V requirements and equivalent national frameworks, and is material for EU, UK, and other regulated-jurisdiction customers assessing adequacy of transfer protections.
Under these terms, personal data may be transferred to countries outside the user's country of residence, including countries with different data protection standards, with Zendesk asserting it relies on standard contractual clauses and other recognized mechanisms as the legal basis for such transfers.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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