If you live in California, you have legally-backed rights to see, delete, correct, and opt out of the sale of your personal data held by Zendesk, and Zendesk cannot penalize you for exercising those rights.
This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
California residents have among the strongest consumer privacy rights in the US, and this provision confirms those rights apply to Zendesk's data processing, giving consumers concrete tools to limit how their data is used.
California residents can formally request access to, deletion of, or correction of their personal data held by Zendesk, and can opt out of their data being shared for advertising. These rights are enforceable under California law and Zendesk states it will not discriminate against you for exercising them.
How other platforms handle this
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
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"If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): the right to know about the personal information we collect and how it is used and shared; the right to delete personal information we collect, subject to certain exceptions; the right to correct inaccurate personal information; the right to opt-out of the sale or sharing of your personal information; the right to limit the use and disclosure of sensitive personal information; and the right to non-discrimination for exercising your CCPA rights.Excerpt from Zendesk's Privacy Policy
(1) REGULATORY LANDSCAPE: This provision directly engages CCPA (Cal.
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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California residents have among the strongest consumer privacy rights in the US, and this provision confirms those rights apply to Zendesk's data processing, giving consumers concrete tools to limit how their data is used.
California residents can formally request access to, deletion of, or correction of their personal data held by Zendesk, and can opt out of their data being shared for advertising. These rights are enforceable under California law and Zendesk states it will not discriminate against you for exercising them.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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