Provision record
Zendesk · Zendesk Privacy Policy · View original document ↗

Third-Party Sharing with Advertising and Analytics Partners

Medium severity Medium confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

Zendesk shares your website browsing and interaction data with advertising networks, analytics companies, and social media platforms, which may use cookies and trackers to build a profile of your online activity.

ⓘ

This analysis describes what Zendesk's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This sharing with advertising networks means your data may be used beyond Zendesk's own purposes and shared with third parties whose own privacy practices are separate from Zendesk's notice, potentially affecting the scope of data that flows to external entities.

⚠

Interpretive note: The classification of advertising data sharing as a 'sale' under CCPA/CPRA depends on the specific contractual arrangements with each third party and may vary by partner; the document does not specify each partner relationship.

Consumer impact (what this means for users)

Browsing Zendesk's website or interacting with its marketing can result in your data being shared with advertising and analytics third parties through cookies and trackers, which those third parties may use for their own profiling purposes beyond Zendesk's control.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Use the 'Do Not Sell or Share My Personal Information' link in Zendesk's privacy notice footer to opt out of the sale or sharing of your personal data for advertising purposes under CCPA/CPRA.

How other platforms handle this

Glassdoor Medium

We will also provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected.

Notion Medium

If you registered to use Notion's Services with such an email address, but you do not use the Services in connection with your organization...you may transfer your account to a different email address.

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may share your personal information with third-party advertising partners, analytics providers, and social media platforms. We use this information to show you relevant advertising, measure the effectiveness of our advertising campaigns, and understand how you interact with our websites and services. These third parties may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our websites.

Excerpt from Zendesk's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR and the ePrivacy Directive (Cookie Law) for EU users, requiring informed consent before non-essential cookies are placed.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Zendesk Privacy Policy
Entity
Zendesk
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-008995
Document ID
CA-D-00639
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a530ae394918831f02d92e08377bef39b3226fa21434f88d5a53f587f0478070
Analysis generated
May 10, 2026 13:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Zendesk
Document: Zendesk Privacy Policy
Record ID: CA-P-008995
Captured: 2026-05-10 13:30:00 UTC
SHA-256: a530ae394918831f…
URL: https://conductatlas.com/platform/zendesk/zendesk-privacy-policy/provision/CA-P-008995/third-party-sharing-with-advertising-and-analytics-partners/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Zendesk's Third-Party Sharing with Advertising and Analytics Partners clause do?

This sharing with advertising networks means your data may be used beyond Zendesk's own purposes and shared with third parties whose own privacy practices are separate from Zendesk's notice, potentially affecting the scope of data that flows to external entities.

How does this clause affect you?

Browsing Zendesk's website or interacting with its marketing can result in your data being shared with advertising and analytics third parties through cookies and trackers, which those third parties may use for their own profiling purposes beyond Zendesk's control.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Zendesk?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zendesk.