Provision record
Wise · Wise Terms of Use (Superseded URL) · View original document ↗

Excessive Chargebacks May Lead to Account Closure

High severity Explicit document language Common · 277 of 352 platforms
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This analysis describes what Wise's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 28, 2026

The updated terms extend the deadline for reporting transaction errors from 60 days to 120 days for all transactions except Send Money transfers. The 120-day period begins either from the first day you could see the error in your online account history or the day Wise sent the first written statement showing the error, whichever comes first. This change gives account holders twice as long to identify and report discrepancies before losing the right to dispute them.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1873 other provisions on other platforms.

How other platforms handle this

Microsoft Copilot Medium

Use of a virtual private network (VPN) or other technology or service that can be used to mask or obfuscate your geographic location may result in cancellation of your Rewards Account and forfeiture of your accrued Points.

Chegg Medium

Chegg may cancel your account in its sole discretion for any reason, including but not limited to inactivity or misuse.

StockX Medium

Failure to timely provide StockX or its partners with all relevant information may result in suspension of your account.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In serious circumstances, including where there are unusually high or frequent amounts of chargebacks, we may close your Wise Account.

Excerpt from Wise's Terms of Use (Superseded URL)

Applicable regulations

EFTA / Reg E
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal

Provision details

Document information
Document
Wise Terms of Use (Superseded URL)
Entity
Wise
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
July 9, 2026
Record ID
CA-P-036168
Document ID
CA-D-00265
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
561266d11f984a2eb3eab7608e74f5c481a231a012a4ed1cb0115da73c83c5e7
Analysis generated
May 21, 2026 00:40 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Wise
Document: Wise Terms of Use (Superseded URL)
Record ID: CA-P-036168
Captured: 2026-05-21 00:40:14 UTC
SHA-256: 561266d11f984a2e…
URL: https://conductatlas.com/platform/wise/wise-terms-of-use-superseded-url/provision/CA-P-036168/excessive-chargebacks-may-lead-to-account-closure/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Wise's Excessive Chargebacks May Lead to Account Closure clause do?

The clause states: “In serious circumstances, including where there are unusually high or frequent amounts of chargebacks, we may close your Wise Account.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Wise?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Wise.