The policy states that Verizon does not knowingly collect personal information from children under 13 without parental consent, and does not knowingly collect personal information about customers' children without parental consent.
This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the stated compliance posture under the Children's Online Privacy Protection Act for online data collection from minors. The 'knowingly' qualifier is standard COPPA framing and limits the obligation to situations where Verizon has actual knowledge of a user's age.
Current version removes the commitment to delete information if inadvertently collected from children under 13 and adds language about not collecting information about customers' children without consent.
View full change record →Under this provision, Verizon states it will not knowingly collect personal information from children under 13 without parental consent. Parents who believe data has been collected from a child under 13 without consent may contact Verizon to request deletion.
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"We do not knowingly collect personal information from children under 13 without parental consent. We do not knowingly collect personal information about customers' children without parental consent.— Excerpt from Verizon's Verizon Privacy Policy
1. REGULATORY LANDSCAPE: This provision engages the Children's Online Privacy Protection Act, enforced by the FTC. COPPA requires verifiable parental consent prior to collecting personal information from children under 13, and the 'knowingly' standard limits the obligation to situations of actual knowledge. 2. GOVERNANCE EXPOSURE: Medium. As a telecommunications carrier that provides family and shared account plans, Verizon may have operational exposure where minors are account holders or users on family plans. The mechanisms by which Verizon detects or verifies user age for digital services are not described in the policy text. 3. JURISDICTION FLAGS: COPPA applies nationally. California's AADC and related state laws may impose additional requirements for services likely to be accessed by minors, including default privacy settings and restrictions on targeted advertising to minors. 4. CONTRACT AND VENDOR IMPLICATIONS: Advertisers and app developers operating through Verizon platforms should assess their own COPPA obligations and confirm that data flows to or from Verizon services involving minors comply with applicable consent requirements. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether age verification or parental consent mechanisms are implemented for digital services and family account products, and whether advertising targeting practices are appropriately restricted for users identified or suspected to be minors.
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This provision establishes the stated compliance posture under the Children's Online Privacy Protection Act for online data collection from minors. The 'knowingly' qualifier is standard COPPA framing and limits the obligation to situations where Verizon has actual knowledge of a user's age.
Under this provision, Verizon states it will not knowingly collect personal information from children under 13 without parental consent. Parents who believe data has been collected from a child under 13 without consent may contact Verizon to request deletion.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.