Verizon · Verizon Privacy Policy · View original document ↗

Business and Marketing Insights Program

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Verizon recorded 4 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Verizon Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Verizon uses network data and other information to generate aggregate reports on foot traffic patterns, demographic trends, and related business intelligence, which are then shared with or sold to third-party business and government customers. The policy states that the data used is aggregated and not individually identifiable.

This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a data monetization mechanism through which Verizon derives and sells aggregate insights derived from customer network behavior. The deidentification and aggregation standards applied, and whether the resulting products could permit re-identification, are material compliance considerations for assessing whether this constitutes a sale of personal information under applicable state privacy law.

Interpretive note: Whether aggregated location and behavioral reports constitute a sale or sharing of personal information under CCPA/CPRA depends on the specific deidentification standards applied, which are not fully detailed in the policy text.

Change history

modified May 24, 2026

Current version emphasizes that data is aggregated, restricts recipients to 'business and government customers' (removing advertisers and industry analysts), and specifies use cases like foot traffic and demographic analysis instead of general marketing purposes; severity downgraded from high to medium.

View full change record →

Consumer impact (what this means for users)

This provision authorizes Verizon to use network-derived data about customers to create and sell aggregate business intelligence reports, including location-based foot traffic and demographic analysis, to third-party business and government customers. Customers may opt out of this program through Verizon's privacy choices page.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit verizon.com/about/privacy and navigate to the privacy choices section to opt out of the Business and Marketing Insights program.

How other platforms handle this

Target Medium

Loyalty and partner program companies. We share information with our loyalty and partner program companies, like Ulta Beauty and Marriott.

Affirm Medium

We may share your personal information with our merchant and business partners, marketing partners, and other third parties for purposes such as joint marketing, cross-marketing, and to provide you with offers and promotions that may be of interest to you.

Character.AI Medium

We may disclose certain information, in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

See all platforms with this clause type →

Monitoring

Verizon has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Verizon's Business and Marketing Insights program uses Verizon network and other information to create aggregate business and marketing reports and insights. We share these reports and insights with business and government customers who use them for planning and analytical purposes, such as understanding foot traffic patterns or demographic trends.

— Excerpt from Verizon's Verizon Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision engages the FTC Act and CCPA/CPRA, particularly regarding whether aggregate location and behavioral insights derived from telecommunications network data constitute a sale or sharing of personal information. FCC CPNI regulations may also apply to the extent the underlying data includes network usage records. The California Privacy Protection Agency and FTC are relevant enforcement authorities. 2. GOVERNANCE EXPOSURE: Medium. The policy asserts that data is aggregated and not individually identifiable; however, the adequacy of deidentification standards for location and behavioral data is a recognized area of regulatory scrutiny. Whether this program constitutes a sale of personal information under CCPA definitions could affect opt-out obligation framing. 3. JURISDICTION FLAGS: California residents have the right to opt out of the sale of personal information under CCPA/CPRA. If aggregated location data derived from customer records is deemed personal information under California law, the opt-out mechanism for this program requires evaluation. Illinois and other states with location data protections may also create heightened exposure. 4. CONTRACT AND VENDOR IMPLICATIONS: Business and government customers purchasing these insights should assess whether the aggregated data they receive could, in combination with other data they hold, permit re-identification of individuals. Procurement teams should evaluate data use agreements governing the Business and Marketing Insights products. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate the technical deidentification standards applied to data used in this program and confirm whether those standards meet the definitions established under CCPA, CPRA, and applicable FCC guidance. Opt-out mechanisms should be audited for accessibility and efficacy.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over data monetization practices and the adequacy of deidentification and consumer opt-out disclosures under consumer protection law.
    File a complaint →
  • State AG
    State attorneys general, particularly in California, have enforcement authority over data sale opt-out obligations under CCPA/CPRA as they apply to this program.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012458
Document ID
CA-D-00586
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
161cbf9bc9a4878a0164372f6b2ff8876c8ecb7149247666d49370a5400dad8b
Analysis generated
May 20, 2026 21:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy
Record ID: CA-P-012458
Captured: 2026-05-20 21:38:25 UTC
SHA-256: 161cbf9bc9a4878a…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/business-and-marketing-insights-program/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Verizon's Business and Marketing Insights Program clause do?

This provision establishes a data monetization mechanism through which Verizon derives and sells aggregate insights derived from customer network behavior. The deidentification and aggregation standards applied, and whether the resulting products could permit re-identification, are material compliance considerations for assessing whether this constitutes a sale of personal information under applicable state privacy law.

How does this clause affect you?

This provision authorizes Verizon to use network-derived data about customers to create and sell aggregate business intelligence reports, including location-based foot traffic and demographic analysis, to third-party business and government customers. Customers may opt out of this program through Verizon's privacy choices page.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.