Provision record
Verizon · Verizon Privacy Policy · View original document ↗

Location Data Collection and Use

High severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Verizon collects precise location data from GPS, Wi-Fi, Bluetooth, and cell tower sources, as well as less precise location derived from IP address, when customers use Verizon services and in some cases when using third-party services, websites, or apps.

This analysis describes what Verizon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Verizon collects precise location data from multiple technical sources across both Verizon services and, in some circumstances, third-party contexts. Precise location data is classified as sensitive personal information under CPRA and intersects with FCC CPNI location data protections.

Recent Activity

This document changed recently

Medium Aug 29, 2026

The updated policy removes four instances of opt-out guidance that previously directed Verizon Community users to a 'Your Privacy Choices' page. This removal eliminates a disclosed method for managing privacy preferences within that service. Verizon Community users will no longer have this specific instruction in the published policy to locate opt-out controls.

View change record →
Medium Aug 28, 2026

The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 8, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

This provision discloses that Verizon collects precise location information including GPS, Wi-Fi, Bluetooth, and cell tower data during use of Verizon services and potentially during use of third-party services. Under CPRA, customers can request limitation of use of this sensitive personal information.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit verizon.com/about/privacy to exercise the right to limit use of sensitive personal information including precise location data, or manage location sharing settings through My Verizon account settings.

How other platforms handle this

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect location information when you use our services and, in some cases, when you use other services, websites or apps. This includes precise location information from GPS, Wi-Fi, Bluetooth, and cell tower proximity, as well as less precise location information derived from your IP address.

Excerpt from Verizon's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Verizon Privacy Policy
Entity
Verizon
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-007055
Document ID
CA-D-00586
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
161cbf9bc9a4878a0164372f6b2ff8876c8ecb7149247666d49370a5400dad8b
Analysis generated
May 20, 2026 21:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy
Record ID: CA-P-007055
Captured: 2026-05-20 21:38:25 UTC
SHA-256: 161cbf9bc9a4878a…
URL: https://conductatlas.com/platform/verizon/verizon-privacy-policy/provision/CA-P-007055/location-data-collection-and-use/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Verizon's Location Data Collection and Use clause do?

This provision establishes that Verizon collects precise location data from multiple technical sources across both Verizon services and, in some circumstances, third-party contexts. Precise location data is classified as sensitive personal information under CPRA and intersects with FCC CPNI location data protections.

How does this clause affect you?

This provision discloses that Verizon collects precise location information including GPS, Wi-Fi, Bluetooth, and cell tower data during use of Verizon services and potentially during use of third-party services. Under CPRA, customers can request limitation of use of this sensitive personal information.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Verizon?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Verizon.