Version history

Verizon updated a phone number for Frontier customers to opt out of marketing calls in an update detected on September 4, 2026. The Frontier opt-out number changed from 1-800-921-2101 to 1-800-921-8101. The change also corrected a formatting duplicate in the reference to Verizon Value brands. These updates are operational corrections with no change to the opt-out right itself.

Verizon removed four sentences from its privacy policy that described how Verizon Community users could visit a 'Your Privacy Choices' page to opt out of certain data practices. The updated policy no longer includes this opt-out instruction for Verizon Community users. Users who previously relied on this disclosure to locate privacy controls will no longer find this specific guidance in the policy.

Verizon revised its privacy policy in an update detected on August 28, 2026, modifying how it describes data collection, use, and sharing practices. The updated language expands the stated purposes for using information about you to include eligibility determination for discounts and employment-related offers, adds new use cases for partner information (such as Verizon Dollars rewards), and clarifies that information obtained from third parties may be used for creditworthiness assessment and marketing contact. The policy also removed references to Verizon Community profiles and added a new privacy choices page for AI Skills for America users.

Verizon updated its privacy policy on July 2, 2026 to reflect changes in its service portfolio and clarify opt-out procedures. The policy now explicitly includes Visible as part of Verizon Value brands, adds Frontier Internet to its network monitoring disclosures alongside Fios, and revises step-by-step opt-out instructions for both Fios and TV advertising preferences. Several instances of 'your information' were changed to 'information' in marketing-related sections, which narrows the specific reference to customer data in those contexts.

Verizon's privacy policy was updated on June 28, 2026 to correct the capitalization of 'CCPA' in the California Consumer Privacy Act section. The previous version used 'Ccpa' (mixed case), while the updated version uses the standard 'CCPA' (all capitals). This is a formatting correction with no change to the substantive rights or protections described in the clause.

Verizon added language options to the header of its Privacy Policy. The updated policy now displays 'English Español' alongside the navigation menu, indicating that Spanish-language versions of the policy are available. This is a formatting and language accessibility change with no modification to the substantive privacy terms themselves.

Verizon updated its privacy policy on June 10, 2026 to correct capitalization in references to Visible Wireless customers. The revised language now consistently capitalizes 'Visible Wireless' across six instances where the policy describes opt-out procedures for subsidiary brands, including TracFone, StraightTalk, Simple Mobile, Net10 Wireless, Walmart Family Mobile, Total Wireless, SafeLink, and Go Smart Mobile. This change creates no material operational difference; it is a formatting and consistency correction to existing disclosure language.

Verizon updated a section heading in their privacy policy on June 6, 2026 to explicitly reference data retention. The previous heading asked 'How does Verizon protect my information, and how do I update my account details?' The updated heading adds a new question: 'How does Verizon protect my information, how long does Verizon retain my information and how do I update my account details?' This signals that the policy now includes a dedicated explanation of data retention timelines, whereas the previous heading did not explicitly flag this topic.

Verizon updated its privacy policy on May 24, 2026 with several changes to how it collects, shares, and uses customer information. The policy now explicitly states it does not use personal information to train large language models, adds language permitting consent requests for marketing different services, and clarifies that text message marketing opt-ins will not be shared with third parties for their own marketing purposes. The policy also expands disclosure language to include 'agents' alongside affiliates, and adds provisions about receiving information from partners when customers purchase partner services.

Verizon removed the language 'English Español' from the introductory navigation section of its privacy policy on May 13, 2026. The updated version no longer explicitly references language options in this location. This is a formatting or navigation adjustment with no change to the substantive content, disclosures, or rights described in the privacy policy itself.