Version history

Verizon updated its privacy policy with minor naming and formatting corrections across its subsidiary brands, and added new disclosure language about the Verizon Dollars program and Glance lockscreen app integration. The policy now states that Verizon Wireless customers participating in Verizon Dollars may be offered the opportunity to earn rewards through the Glance app, and that if they consent, Glance may collect and share personal information, including sensitive personal information, for purposes such as delivering interest-based advertising. Customers can stop participating by uninstalling the app.

Verizon updated the customer service phone number for Frontier customers in its privacy policy. The previous number was 1-855-484-2894; the updated number is 1-877-213-1556. Frontier customers who wish to update their account preferences should use the new phone number.

Verizon revised its privacy policy to clarify and expand how it uses customer information. The policy now explicitly states it collects voice recordings and biometric identifiers (removing the qualifier 'or voiceprints'), expands partner data sharing to include service entitlements and reward information, and adds new uses for eligibility determinations including employment discounts and Verizon Dollars rewards. The policy also removed references to Verizon Community profile data collection and added a new privacy choices page for AI Skills for America users.

Verizon revised its privacy policy to clarify scope and update operational procedures. The policy now explicitly includes Visible as a covered brand under Verizon Value and adds Frontier internet customers to its privacy framework. The company also updated opt-out procedures for Fios and TV advertising preferences, added Frontier contact information for account access, and made minor wording changes to clarify that de-identified viewing data shared after opt-out is not linked to the customer or account.

Verizon expanded its privacy policy to cover Frontier customers following an acquisition or partnership, adding specific opt-out mechanisms and clarifying data-sharing practices. The updated terms now explicitly state that Verizon does not collect personal information to train large language models, and they clarify that information may be shared with partners for business or operational purposes such as billing. The policy also revised how customers can limit marketing-related disclosures, shifting from an automatic opt-out model to one where Verizon may seek consent before marketing different services.