Change record
CA-C-004672
Verizon Privacy Policy
Entity
Date detected
August 28, 2026
Effective date
August 28, 2026
Severity
Direction
Negative
Taxonomy
Data collection expansion
Changes
+15 sentences added · −3 sentences removed · 36 sentences modified

Impact Summary

Medium Negative for users
Affected users
All users US users Verizon Fios customers Wireless customers

Verizon revised its privacy policy in an update detected on August 28, 2026, modifying how it describes data collection, use, and sharing practices. The updated language expands the stated purposes for using information about you to include eligibility determination for discounts and employment-related offers, adds new use cases for partner information (such as Verizon Dollars rewards), and clarifies that information obtained from third parties may be used for creditworthiness assessment and marketing contact. The policy also removed references to Verizon Community profiles and added a new privacy choices page for AI Skills for America users.

1 obligation expanded

Consumers: Verizon reserves the right to evaluate you for discounts and rewards using your data, and this use is now explicitly disclosed in the policy.

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What this means for you

The updated policy expands the stated uses of your information. Verizon now explicitly reserves the right to use data to determine your eligibility for employment-related discounts, Verizon Dollars rewards, and service discounts; to assess your creditworthiness and payment risk; and to contact you with marketing offers from partners. The policy previously stated these uses more narrowly or did not list them as discrete purposes. You can review Verizon's privacy choices pages to manage some data uses, including opt-out mechanisms for prescreening and industry-wide credit opt-out options.

What you can do

Review your privacy choices on Verizon's privacy portal to opt out of prescreening and marketing use of your data.

Call 1-888-567-8688 or use the industry-wide opt-out mechanism to prevent credit prescreening based on your information.

Key Clauses Affected

expanded eligibility determination purposes

Policy now explicitly authorizes using customer data to determine eligibility for employment-related discounts, Verizon Dollars, and service discounts, in addition to prior eligibility uses.

third-party information use expansion

Policy clarifies that information received from partners when customers purchase services may be used to apply discounts, in addition to enabling and billing for service.

creditworthiness and marketing use

Policy explicitly states that information obtained from third parties may be used to determine creditworthiness, analyze business risk, verify identity, and contact customers with marketing offers.

Full clause-by-clause analysis available with Insight.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
5bfd725883e77a2150c1b660a350e86fe272001c6f565796eae3cdddb6901404
July 2, 2026 00:39 UTC
✓ Verified
Current Version
5d6fb306b29b973de7d4775adcced6db09bcef864980c58c61f9c0a0144acd11
August 28, 2026 00:50 UTC
✓ Verified
Change Detected
August 28, 2026 00:50 UTC
Analysis Methodology
Citation Record
Entity: Verizon
Document: Verizon Privacy Policy
Record ID: CA-C-004672
Captured: 2026-08-28 00:50:42 UTC
URL: https://conductatlas.com/change/2026-08-28-verizon-verizon-privacy-policy-4672/
Accessed: Aug. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

Verizon modified its privacy policy to expand stated data use purposes and clarify third-party information sharing practices. The changes add explicit language authorizing use of customer information for discount and employment eligibility determination, creditworthiness assessment, …

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Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-004672.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Verizon Privacy Policy
Entity
Verizon
Captured
August 28, 2026
Source URL
https://www.verizon.com/about/privacy/full-privacy-policy
Other changes to Verizon Privacy Policy
Previous change Jul 2, 2026
Verizon updated its privacy policy on July 2, 2026 to reflect changes in its service portfolio and clarify opt-out procedures. …
Low Neutral
View full version history →
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