Twilio · Twilio Privacy Notice · View original document ↗

GDPR Data Subject Rights for EU/UK Users

Medium severity Unique · 0 of 325 platforms
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This analysis describes what Twilio's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

GDPR gives EU and UK residents powerful, enforceable rights over their personal data — including the right to have it deleted entirely and to take it elsewhere, backed by regulatory enforcement with fines up to 4% of global annual turnover.

Consumer impact (what this means for users)

The notice states that Twilio collects identifiers, behavioral browsing data, and device information from website visitors and shares this with advertising, analytics, and marketing service providers. For EU and UK residents, Twilio asserts legal bases including legitimate interests for certain marketing processing, which may be subject to challenge or opt-out under GDPR. You can submit data access, deletion, or opt-out requests through Twilio's privacy portal at https://privacy.twilio.com.

How other platforms handle this

Smartsheet Medium

If you are located in the EEA or UK, you may have the following rights under applicable data protection law: the right to access your personal data; the right to rectify inaccurate personal data; the right to erasure of your personal data; the right to restrict processing of your personal data; the ...

Runway Medium

In addition to the above rights, your local laws (including those in the EU, UK, Japan, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia, or Utah) may afford you f...

Waze Medium

If you are located in the European Economic Area or the United Kingdom, you have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal data, the right to object to or restrict processing, and the right to data portability. You may also ...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have certain rights under applicable data protection laws. These rights include: the right to access your personal information; the right to rectify inaccurate personal information; the right to erasure of your personal information; the right to restrict processing of your personal information; the right to data portability; the right to object to processing of your personal information; and where processing is based on consent, the right to withdraw consent at any time.

— Excerpt from Twilio's Twilio Privacy Notice

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Twilio Privacy Notice
Entity
Twilio
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-005598
Document ID
CA-D-00252
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1e5bbf4d983ee8081c4ac6d66bb2964eb214225dcf4ded575c19b5ff3fe5f3d5
Analysis generated
May 10, 2026 09:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Twilio
Document: Twilio Privacy Notice
Record ID: CA-P-005598
Captured: 2026-05-10 09:42:01 UTC
SHA-256: 1e5bbf4d983ee808…
URL: https://conductatlas.com/platform/twilio/twilio-privacy-notice/gdpr-data-subject-rights-for-euuk-users/
Accessed: May 14, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Twilio's GDPR Data Subject Rights for EU/UK Users clause do?

GDPR gives EU and UK residents powerful, enforceable rights over their personal data — including the right to have it deleted entirely and to take it elsewhere, backed by regulatory enforcement with fines up to 4% of global annual turnover.

Is ConductAtlas affiliated with Twilio?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Twilio.