Users in the EU, EEA, or UK can request access to, correction, or deletion of their personal data, ask Waze to stop processing it in certain circumstances, and complain to their national data protection regulator.
This analysis describes what Waze's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision formally acknowledges the GDPR and UK GDPR rights framework for European and UK users, establishing an avenue for data subjects to exercise statutory rights directly against Waze.
The updated policy now explicitly discloses that Waze periodically collects all phone numbers stored on your device's contact book as part of the 'find friends' feature. According to the revised terms, these phone numbers are collected in a form that is initially anonymous to Waze and are used to help create a list of other Waze users you may know. The policy clarifies that names, addresses, and other contact information are not collected from your phone book, though such information may be saved locally on your device for local searches. Additionally, the updated terms now explicitly authorize connecting your Waze account to social network accounts and sharing profile information from those networks. You can control whether to use the 'find friends' feature and whether to connect social network accounts to your Waze account.
View change record →The updated policy removes explicit language describing how Waze collects phone numbers from device contact books and integrates social network accounts. Previously, the policy stated that Waze would 'periodically collect all of the phone numbers which are stored on your device's phone contacts book' and described how this information was used for the 'find friends' feature. The revised policy no longer includes these specific disclosures. This does not necessarily mean the practices have stopped, but it means the policy provides less transparency about what data Waze collects from your device and how it uses contact information. Users who relied on these detailed descriptions to understand Waze's data practices will find the updated policy less explicit on these points.
View change record →The updated privacy policy now explicitly discloses that Waze periodically collects all phone numbers stored in your device's contact book as part of the 'find friends' feature. According to the policy, this information is collected in an anonymous form to Waze and is used to identify other Waze users you may know. The terms also clarify that social network information can be shared with Waze and other users if you choose to connect your social network account. While the policy states that names, addresses, and other contact book information are not collected, some contact information may be saved locally on your device for local search purposes. You can control whether this feature operates by not using the 'find friends' feature or by not granting the app contact access through your device settings.
View change record →EU, EEA, and UK users have legally-grounded rights to access, correct, delete, or restrict the processing of their personal data held by Waze, and can escalate complaints to their national data protection authority if those rights are not honored.
How other platforms handle this
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
If you are a California resident, you may have the right to: Know what personal information we collect, use, disclose, sell, or share. Correct inaccurate personal information. Delete your personal information. Opt out of the sale or sharing of your personal information. Limit the use and disclosure ...
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...
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"If you are located in the European Economic Area or the United Kingdom, you have certain rights under applicable data protection laws, including the right to access, correct, or delete your personal data, the right to object to or restrict processing, and the right to data portability. You may also have the right to lodge a complaint with your local supervisory authority.— Excerpt from Waze's Waze Privacy Policy
1) REGULATORY LANDSCAPE: This provision reflects GDPR Articles 15 through 22 (data subject rights) and their UK GDPR equivalents. Enforcement is primarily by national supervisory authorities within the EU/EEA (coordinated via the EDPB lead authority mechanism) and the UK ICO. Failure to respond to data subject access requests within the required 30-day period (extendable to 90 days in complex cases) constitutes a breach of GDPR obligations and can trigger regulatory complaint procedures. 2) GOVERNANCE EXPOSURE: Medium. The provision acknowledges statutory rights but does not specify the mechanism or timeline for exercising them within the Waze platform; compliance teams should verify that operationally documented request handling procedures (DSARs) exist and meet the statutory response timelines. 3) JURISDICTION FLAGS: EU/EEA and UK users have the strongest statutory rights framework. The right to erasure under GDPR Article 17 may be particularly significant given Waze's collection of precise location and driving history data; however, the policy does not address whether erasure of navigation history is technically complete across all Google-affiliated systems receiving Waze data. 4) CONTRACT AND VENDOR IMPLICATIONS: Waze's obligations to honor data subject rights must extend to data held by processors and joint controllers (including Google); data processing agreements and intra-group data sharing arrangements should confirm that DSAR responses account for all data processing activities across the Google infrastructure. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should ensure that DSAR intake, routing, and response workflows are documented and tested, that response timelines are tracked, and that the erasure process is technically confirmed to include Google-side data stores receiving Waze data where applicable.
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This provision formally acknowledges the GDPR and UK GDPR rights framework for European and UK users, establishing an avenue for data subjects to exercise statutory rights directly against Waze.
EU, EEA, and UK users have legally-grounded rights to access, correct, delete, or restrict the processing of their personal data held by Waze, and can escalate complaints to their national data protection authority if those rights are not honored.
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