Ticketmaster shares your personal information with Forter Inc., a third-party fraud detection company, and Forter may use that information according to its own privacy policy rather than solely Ticketmaster's.
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Your personal data is transmitted to an external fraud screening company that operates under its own privacy terms, meaning your information enters a third-party system with potentially different data retention, use, and sharing practices than Ticketmaster's own policy describes.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →Previous 'Third-Party Fraud Screening via Forter' provision remains substantively unchanged in content and severity.
View full change record →Every Ticketmaster user's personal information may be shared with Forter Inc. for fraud screening, and Forter's own privacy policy governs how that company handles your data, which you would need to review separately to understand fully.
How other platforms handle this
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
We may share your information with third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may also share your information with third-party advertising p...
We may also share your personal information with third parties that assist us in providing our services, or where we are under an obligation to report to. But rest assured: we will only ever share your personal information in the limited circumstances described in this Policy.
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"For the purposes of fraud prevention, we share your Personal Information with Forter, Inc., our third-party provider of fraud screening services, who may use such information in accordance with the Forter privacy policy.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
REGULATORY LANDSCAPE: Sharing personal data with a third-party fraud screening provider engages GDPR Article 28 if Forter is a data processor, or requires separate legal basis documentation if Forter acts as an independent controller. In the US, the FTC has jurisdiction over data broker and analytics practices. The reference to Forter's own privacy policy as governing its use suggests Forter may be positioned as a separate controller rather than a processor, which has material implications for user rights and accountability. GOVERNANCE EXPOSURE: Medium. The disclosure of Forter's identity and the link to its privacy policy satisfies basic transparency requirements. However, if Forter is treated as an independent controller, Ticketmaster's accountability for Forter's downstream data practices is limited, and users would need to exercise separate rights against Forter directly. JURISDICTION FLAGS: EU and UK users have GDPR rights to information about the legal basis for sharing with Forter and to exercise rights directly if Forter acts as a joint controller. International data transfer requirements apply if Forter processes EU user data in the US. California residents have CCPA rights to know that their data is shared with Forter and may have opt-out rights depending on how the relationship is classified. CONTRACT AND VENDOR IMPLICATIONS: Compliance and procurement teams should review the data processing or data sharing agreement with Forter to confirm processor versus controller status, applicable transfer mechanisms for EU and UK data, and Forter's own compliance posture including certifications and breach notification procedures. The statement that Forter 'may use such information in accordance with the Forter privacy policy' is open-ended and may not provide sufficient contractual constraint on Forter's data use. COMPLIANCE CONSIDERATIONS: Legal teams should confirm the legal basis for sharing with Forter in each jurisdiction, ensure a data processing agreement or controller-to-controller agreement is in place, verify that Standard Contractual Clauses or equivalent transfer mechanisms cover EU and UK data flows to Forter, and assess whether users have adequate transparency about how fraud screening outputs affect their ability to use Ticketmaster services.
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Your personal data is transmitted to an external fraud screening company that operates under its own privacy terms, meaning your information enters a third-party system with potentially different data retention, use, and sharing practices than Ticketmaster's own policy describes.
Every Ticketmaster user's personal information may be shared with Forter Inc. for fraud screening, and Forter's own privacy policy governs how that company handles your data, which you would need to review separately to understand fully.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ticketmaster.