This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Acknowledging this right establishes that users can formally request Ticketmaster cease holding or processing their personal data, which constrains Ticketmaster's data use.
Interpretive note: The clause acknowledges two related but legally distinct rights—erasure and restriction of processing—which are merged in the excerpt. The canonical claim states the primary right (erasure) and notes restriction as omitted material.
The updated policy establishes that Ticketmaster may collect biometric information in limited circumstances where necessary for service delivery or required by law, with additional safeguards and advance notice. The policy now discloses that event photography and video may be captured and used in marketing materials, with a stated right to object where Ticketmaster controls the filming. Communications may now occur through messaging services in addition to existing channels. These disclosures inform you of practices Ticketmaster may engage in, but operational impact depends on whether and how these practices are implemented in your jurisdiction or event context.
View change record →A user may submit a request for their personal information to be deleted or for further processing of that information to be restricted.
How other platforms handle this
In certain circumstances, the right to erasure and/or the right to be forgotten, which means that you can request deletion or removal of certain Personal Data we process about you.
Right to withdraw consent. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
The right to object to the processing of your Personal Data, as allowed by applicable law
Monitoring
Ticketmaster has changed this document before.
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"The right to request that your information be deleted, otherwise known as erasure or restricted from further use.— Excerpt from Ticketmaster's Ticketmaster Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Acknowledging this right establishes that users can formally request Ticketmaster cease holding or processing their personal data, which constrains Ticketmaster's data use.
A user may submit a request for their personal information to be deleted or for further processing of that information to be restricted.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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