“The right to request that your information be deleted, otherwise known as erasure or restricted from further use.”
This analysis describes what Ticketmaster's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Acknowledging this right establishes that users can formally request Ticketmaster cease holding or processing their personal data, which constrains Ticketmaster's data use.
Interpretive note: The clause acknowledges two related but legally distinct rights—erasure and restriction of processing—which are merged in the excerpt. The canonical claim states the primary right (erasure) and notes restriction as omitted material.
The updated policy now explicitly authorizes Ticketmaster to collect biometric information in limited circumstances where necessary to provide services or required by law, with additional safeguards stated to apply. The policy also discloses that event photography and video recordings may be captured and used in marketing materials on websites, social media, and promotional channels. You can object to the use of your image by contacting Ticketmaster, and they state they will take reasonable steps to respect your request.
View change record →A user may submit a request for their personal information to be deleted or for further processing of that information to be restricted.
How other platforms handle this
You have the right to object to our processing of your Data, for example, in case we process your data for direct marketing purposes, as permitted under applicable laws.
The right to object to, opt-out of and/or restrict certain uses or disclosures of the information.
"The right to request that your information be deleted, otherwise known as erasure or restricted from further use.Excerpt from Ticketmaster's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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Acknowledging this right establishes that users can formally request Ticketmaster cease holding or processing their personal data, which constrains Ticketmaster's data use.
A user may submit a request for their personal information to be deleted or for further processing of that information to be restricted.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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